UKinsuranceNET Reviews

Name: UKinsuranceNET
Rating: 4.72

4.7 Rating 3,903 Reviews

97 %

of reviewers recommend UKinsuranceNET

Company Reviews

Questions

Metrics

4.7

Based on 3,903 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01325346384

Email:

matthew.hall@ukinsurancenet.com

Location:

13, Falcon Court, Stockton-on-Tees
TS18 3TU

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UKinsuranceNET 1 star review on 10th March 2025

Hellen

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not had to claim so cannot comment”

Helpful Report

Posted 4 years ago

“Reminder sent timely, adviser always helpful, looking ways to reduce premiums . sadly just learnt this survey and reward is only availble to new policy :-( very misleading”

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Posted 4 years ago

“Insurance covers all my needs and was handled competently”

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Posted 4 years ago

“I’ve not had to claim but are easy to get hold off and will call back.”

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Posted 4 years ago

“Good, but inflexible. Very difficult to get advice and knowledge based information about alternatives”

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Posted 4 years ago

“Fits for my purpose.”

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Posted 5 years ago

“Easy to understand policy. Gentleman I spoke to seemed very pleasant.”

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Posted 5 years ago

“Excellent customer service and well trained staff”

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Posted 5 years ago

“Competitive quote for cover”

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Posted 5 years ago

“Able to provide fast, efficient service. Friendly staff on phone.”

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Posted 5 years ago

“One team member could have been a bit more helpful”

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Posted 5 years ago

“Promt service,can not evaluate due to not having a claim or issue”

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Posted 6 years ago

“No hassle and very helpful,”

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Posted 6 years ago

“They found for the insurance that I asked for at great price. More importantly they provided information that elaborated on the terms of insurance when I didn't understand things. Amanda Moohan was the expert who advised us”

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Posted 6 years ago

“After query and amendment the policy was competitive.”

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Posted 6 years ago

“They agreed to drop the price of their fee to make their renewal fee more competitive.”

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Posted 6 years ago

“Did not especially ....its insurance and the premium went up. Necessary evil!”

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Posted 7 years ago

Dear Anonymous, We are extremely disappointed and at a complete loss to understand exactly what it is you are trying to say in the vague comments made in your online review above, including the decision to only award us 3 stars for customer service. Having personally reviewed the case notes then the facts are as follows. In November 2017 you made a claim for damage to the underground services supplying the property, (a risk which incidentally is not always covered under some policies) and even though the claim was dealt with and settled in little under 8 weeks for a sum of £3,600, YES, £3,600, you are now "if I am understanding your comment above correctly" describing insurance as a "Necessary evil! and you are not happy that your renewal premium which was due in March 2018 had increased by £70.00. Needless to say and given the above then we are are all a little confused at the way in which you have responded especially when the property insurance in place has delivered. Steve Bradley MD

Posted 7 years ago

“Easy to arrange. Polite staff. Good service.”

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Posted 7 years ago

“Early renewal reminder ( possibly too early)”

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Posted 7 years ago

“Customer Service was better than previous insurers.”

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Posted 7 years ago

UKinsuranceNET is rated 4.7 based on 3,903 reviews