UKinsuranceNET Reviews

Name: UKinsuranceNET
Rating: 4.72

4.7 Rating 3,905 Reviews

97 %

of reviewers recommend UKinsuranceNET

Company Reviews

Questions

Metrics

4.7

Based on 3,905 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01325346384

Email:

matthew.hall@ukinsurancenet.com

Location:

13, Falcon Court, Stockton-on-Tees
TS18 3TU

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UKinsuranceNET 1 star review on 10th March 2025

Hellen

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found from our first telephone call The whole process of obtaining Our insurance cover was painless And genuinely pleasant Thanks again”

Helpful Report

Posted 6 years ago

“Efficient, friendly, effective staff. Great at reminding me when my renewal is due and found me the cheapest quote.”

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Posted 6 years ago

“It was easy to set up this insurance by telephone. It is exactly the coverage I need. The policy document is easy to understand.”

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Posted 6 years ago

“Best Landlord Insurance Broker around. Used varies competitors and also went direct to insurer for years. Now I have all my properties in the one place, great customer service and their prices can't be beaten. Been a customer for over 6 years now. Fantastic in”

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Posted 6 years ago

“A very professional service and good value policies.”

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Posted 6 years ago

“dealt with new policy efficiently and quickly”

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Posted 6 years ago

“O Very helpful and polite”

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Posted 6 years ago

“Kept us updated on changes required to our changes in process”

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Posted 6 years ago

“We didn't renew with you because you increased the cost too much - we went elsewhere.”

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Posted 6 years ago

Hello Mr Neale. We were concerned to see your one star review and that you had gone elsewhere. However, upon looking into this further to see how we can improve, we can see that your renewal premium for 2019-2020 actually decreased from 2018-2019 and you did renew via a BACS payment. We hope this means you received a better experience than outlined above.

Posted 6 years ago

“All good, really - no complaints. Quotes were keen, e-mail reminder followed by phone call ensured that renewal wasn't overlooked. Would recommend.”

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Posted 6 years ago

“Renewals are very smooth”

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Posted 6 years ago

“Contacted you last week for help with fallen ceiling and you didn't reply!!!!!!”

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Posted 6 years ago

Dear Ms O’Connor Thank you for posting a review and I am sorry to hear that the service you have received has been unacceptable. Firstly, I would like to advise that the claim details reported were forwarded on to your insurer on 16th August. We are liaising with your insurer to understand why there has been no further progression and Diana will be contacting you today to advise of any outstanding insurer requirements that may be causing a delay. My sincere apologies that you have not be kept informed regarding your claim. Kind Regards Suzanne Eeles Operations Director

Posted 6 years ago

“Very easy to deal with & didn’t mind explaining things in detail when asked.”

Helpful Report

Posted 6 years ago

“Friendly, helpful and efficient staff.”

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Posted 6 years ago

“VERY PROFESSIONAL AND FAST SERVICE”

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Posted 6 years ago

“Prompt friendly service at an acceptable price. My insurance need was a little unusual but a satisfactory outcome was reached - and all in plain english, with not a robot in sight.”

Helpful Report

Posted 6 years ago

“price and service”

Helpful Report

Posted 6 years ago

“Always try to find a way to keep cost reasonable”

Helpful Report

Posted 6 years ago

“Easy and quick to renew. Found me a good price.”

Helpful Report

Posted 6 years ago

“Efficient and good advice was given Competence was evident”

Helpful Report

Posted 6 years ago

UKinsuranceNET is rated 4.7 based on 3,905 reviews