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My Family Silver Reviews

4.9 Rating 143 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
Visiting this website is like opening a box of chocolates - so many tempting things, beautifully displayed. I've been impressed by the customer service - a personalised message when an item I was interested in had been sold, with the upshot that I went back and purchased another (more expensive) item.
posted 1 year ago - Anonymous
Very impressed with the service provided by My Family Silver and Hancocks - many thanks
posted 1 year ago - Anonymous
I have acquired a really good collection of family crested silverware from My Family Silver over the years which I am very proud of. The service has always been excellent and any queries I have had have been dealt with promptly in a friendly and helpful way. I have no hesitation in recommending My Family Silver to anyone looking for crested silver.
posted 3 years ago - Robert Horsnell
Personable service, very quick and attentive, as good as one would expect. We have used their services and signet rings for 10 years and they have always been excellent. Wonderful quality product, beautifully packaged and presented.
posted 3 years ago - Richard Worrall
Good details and descriptions, quality silver, and good delivery service.
posted 4 years ago - Anonymous
Very pleased with my purchase of an unusual silver gilt crested spoon by a very collectible lady silversmith, & sold by My Family Silver at a very acceptable price. This is a dealer selling quality items, & offering a fast, knowledgeable and efficient service. It has become one of my go-to sites when looking for new additions to my collection. Will use them again. Very happy with my experience.
posted 4 years ago - Anonymous
Gave 'My Family Silver' the name of my family and lo and behold they found a spoon for me with the crest on it.... excellent piece, and very reasonably priced as well. I was very pleased with the service. Efficient and professional.
posted 4 years ago - Andrew England
Great service, and well informed information on the website, the process from start to finish was simple and easy to follow, would use this website again.
posted 5 years ago - Will Stuart
I recently purchased an antique Madeira wine label and I am truly delighted with the quality of the piece and its condition. Wonderful service. Thank you.
posted 5 years ago - Katherine Varney
First class service. Very quick delivery.
posted 5 years ago - Anonymous