VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Email:

contact@velovixen.com

Location:

Unit 28, Wheatley Business Park,
Wheatley
OX33 1XW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the communication from the team and the almost personalised service you get with velovixen, highly recommended and lovely kit.”

Helpful Report

Posted 5 years ago

“I bought a FlipJak reversible winter jacket and wore it on the coldest of days with just a base layer underneath. It was warm, lightweight and so comfortable. Sizing is perfect and the sleeves are long enough, which is sometimes a bit of an issue with smaller sizes in other makes.”

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Posted 5 years ago

“Excellent company. Great service, good choice of stock and knowledgeable staff. Just wish I had more money to spend.”

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Posted 5 years ago

“Great service yet again, with quick turnaround and fab communication via updates. Bought two Stolen Goat bodyline jerseys and absolutely love them! Will definitely be purchasing more kit via the website 👍🏻”

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Posted 5 years ago

“Love VeloVixen cycle wear it’s all very stylish and good quality”

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Posted 5 years ago

“Unfortunately had to return very disappointing product, but at least the returns and refund procedure worked well.”

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Posted 5 years ago

“I have only recently come across VeloVixen. I joined the Facebook community which inspired me to get back on my bike. I soon realised I didn’t have the right kit for winter riding. I have received invaluable advice from the VeloVixen Facebook community and fantastic, prompt, customer service through their online shop. It’s always hard to work out sizes, especially with cycle gear! VV have provided detailed descriptions and measurements of all their products. This takes the guess work out of sizing and has resulted in 100% accuracy on all my orders to date. One thing I do appreciate on the website/Facebook forum, are photos of people wearing the products, especially a variety of shapes. As it helps me visualise what it would look like on me.”

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Posted 5 years ago

“Great products, good response in advance of purchase & dispatched quickly 😊”

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Posted 5 years ago

“Purchased the neckwarmer,mountain goat gloves and cycling pants.all arrived quickly despite covid. Advised on delivery status for all items and all recieved safely. So pleased with all purchases.”

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Posted 5 years ago

“Was really pleased with the quality of the product, which was as described. Great price and prompt service and delivery from VeloVixen.”

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Posted 5 years ago

“Great to find VeloVixen! Just what I needed.”

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Posted 5 years ago

“Brilliant first class service on all fronts. Items great quality and comfort. Service very friendly, prompt and efficient.”

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Posted 5 years ago

“Excellent value and best prices compared to others. Prompt delivery and would certainly recommend to others”

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Posted 5 years ago

“Very quick delivery after ordering and the jacket was perfect. Another happy customer.”

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Posted 5 years ago

“Contacted Fran as I wasn’t sure about my new stolen goat bib shorts as they are quite different from the ones I have at the moment . Her advice was spot on and I have kept them and am very happy.”

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Posted 5 years ago

“Goods and services are always excellent”

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Posted 5 years ago

“Why wouldn’t you order from VeloVixen? The range is excellent, prices are very favourable and returns free so you can order in complete confidence. Communication is brilliant and the Facebook groups offer a wealth of really useful information and encouragement to all levels of female cyclists. So much more than just an online store offering incredible value in many ways.”

Helpful Report

Posted 5 years ago

Aw, thanks for such a lovely message, Deb! It' s made our day. We're far from perfect, but we're delighted that you enjoyed your experience and that the group is proving valuable. Pedal on! Phil (CEO)

Posted 5 years ago

“Fantastic delivery and no quibble returns”

Helpful Report

Posted 5 years ago

“Love my Palace Gilet and love VV. Great service, fast delivery, helpful team and a great selection of goods.”

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Posted 5 years ago

“The process from finding the products I was looking for, through to ordering and delivery was simple and hassle free. This, plus so many other lovely products to choose from means I am most definitely likely to return! 😊”

Helpful Report

Posted 5 years ago

VeloVixen is rated 4.9 based on 3,653 reviews