VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Email:

contact@velovixen.com

Location:

Unit 28, Wheatley Business Park,
Wheatley
OX33 1XW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always high quality, super technical gear and thankfully, at last, made for women to wear.”

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Posted 5 years ago

“Item wrong fit for me but refunded and all good excellent service many thanks.”

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Posted 5 years ago

“The socks I purchased recently perfect.”

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Posted 5 years ago

“I recently ordered an Endura jacket which unfortunately wasn’t the right fit but it was really easy to send back and get an exchange. I was advised at all times of the despatch information. Because the service was so good I ordered a couple more items and have been really impressed with the products and service. I will definitely be ordering again from VeloVixen.”

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Posted 5 years ago

“Great socks good value”

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Posted 5 years ago

“Website easy to use and swift delivery.”

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Posted 5 years ago

“Great customer service and the the long sleeved bodyline jerseys are so lovely I couldn’t decide between them and have kept both!”

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Posted 5 years ago

“I was really pleased with my purchase and look forward to wearing my three quarter shorts more than the two times so far but the weather in the North is colder and windier than yours. The service was superb and I enjoy reading the newsletter. I always read it with interest. I shall use VeloVixen in the future without hesitation”

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Posted 5 years ago

“Always a pleasure buying from velo vixen, great products and speedy delivery. I keep going back”

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Posted 5 years ago

“Would never look elsewhere for cycling clothes. Fantastic range of products that stray away from boring colours & prints. Great way to spot other vixens out on the roads!!”

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Posted 5 years ago

“Love the knickers! Perfect fit, well made and they are really comfortable to ride in.”

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Posted 5 years ago

“The ordering process was very easy and I am very pleased with my purchases.”

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Posted 5 years ago

“Fun designs and well made”

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Posted 5 years ago

“Very pleased with my new Castelli jersey and shorts set. I ordered the large jersey only to find that I needed to go down a size. I contacted VV as I wanted to make sure they had the correct size, else I would have returned the set. I got a speedy response and was even asked if I really wanted the small size which I had asked about. This was a very important question as I really needed the medium and had inadvertently requested the wrong size! Chapeau to VV for not only a speedy service and prompt responses but for not necessarily believing that the customer is always right😊”

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Posted 5 years ago

“Purchase was for my wife’s birthday. The got the size and fit just right and delivered very quickly.”

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Posted 5 years ago

“Always speedy delivery and arrives well packaged. If you have any questions you get helpful advice.”

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Posted 5 years ago

“It was my first purchase and took 7 weeks to receive my proper shorts after receiving a faulty pair two times in a row. Although this experience itself was not favourable at all, I hope it was just a one-off misfortune and would use VeloVixen because their product range is great and I want to support their business.”

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Posted 5 years ago

So sorry to hear things took so long - that must have been very frustrating for you. Having looked into it, it does seem like an unfortunate coincidence that things went wrong twice, so I can only apologise that you were on the wrong end of faulty shorts at all, let alone twice! Thanks for the vote of confidence, however - next time we're sure it will be smoother! Best regards, Phil (CEO)

Posted 5 years ago

“Great service as always! Easy to use website with a fabulous range of products. Always on hand with advice if required. Prompt delivery. Thanks :)”

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Posted 5 years ago

“Really happy with the service great to find a good choice of female cycle clothes came quicker then expected. Thanks.”

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Posted 5 years ago

“Great website and good product choice, very happy with delivery and everything”

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Posted 5 years ago

VeloVixen is rated 4.9 based on 3,653 reviews