VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Email:

contact@velovixen.com

Location:

Unit 28, Wheatley Business Park,
Wheatley
OX33 1XW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Continues to be a retailer of choice.”

Helpful Report

Posted 6 years ago

Jacky - that's wonderful to hear, long may it continue to be the case! Many thanks for the review, Phil (CEO)

Posted 6 years ago

“Love the selection at VeloVixen, always too much to choose from. The hardest part is making the decisions about what to order. Nothing like getting out on the bike in bright new kit!”

Helpful Report

Posted 6 years ago

Hi, Elise - brilliant news that you like the selection, although I hope we're not drowning you in choice! There's so much nice stuff out there, we have a similar problem handpicking it for the site! Best regards and many thanks for the review, Phil (CEO)

Posted 6 years ago

“Just bought my first pair of primal bib shorts usually I wear castell. Absolutely thrilled with them bought x small perfect sizing. Also first time shopping with velo vixen really impressed with their service great choice of women’s clothing.”

Helpful Report

Posted 6 years ago

Julie - that's great news on all fronts, both the shorts and how you found the VV experience. Come back soon! With best wishes, Phil (CEO)

Posted 6 years ago

“Easy to to use website, with lots of choice of quality products. Very prompt delivery even with the current lock down. Great service - will be returning.”

Helpful Report

Posted 6 years ago

Julie - that's wonderful news that it all went smoothly for you. We can't always totally guarantee delivery to be spot on under the current circumstances, but it's encouraging to hear where things are running well. You're welcome back any time! Best regards and stay safe, Phil (CEO)

Posted 6 years ago

“Super efficient delivery!”

Helpful Report

Posted 6 years ago

Hi, Hsin - that's great to hear that the delivery worked well for you. Thanks so much for your order, and the review. With best wishes, Phil (CEO)

Posted 6 years ago

“Easy to use website, efficient order process, speedy delivery and an excellent product.could not ask for more.”

Helpful Report

Posted 6 years ago

Thank you so much for such an upbeat review! I'm delighted it's been a good experience for you - especially as the new site was only launched earlier this year, so we had our fingers crossed that it would prove to be an improvement on the previous one. With best regards and thanks again for your support, Phil (CEO)

Posted 6 years ago

“Great top, super speedy delivery.”

Helpful Report

Posted 6 years ago

Annabel - thanks so much for your review. Your support's never been more welcome - thank you for your loyalty and positivity! Take care, Phil (CEO)

Posted 6 years ago

“Great service even in unprecidented circumstances”

Helpful Report

Posted 6 years ago

Lucy - how sweet of you to write. Thank you very much. We're doing our best in slightly 'challenging' circumstances, but your support is all the more welcome! Best wishes, Phil (CEO)

Posted 6 years ago

“Excellent friendly service, love this site and the Facebook group!”

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Posted 6 years ago

Rachel - what lovely things to read, thank you so much for your wonderful review and support! I'm so pleased the group is useful. With best wishes, Phil (CEO)

Posted 6 years ago

“All the items I have purchased have been great quality and a good fit.. I have purchased a pair of bit shorts and several jerseys - all fabulous! Velo vixen will always be site I will check out when purchasing new gear.”

Helpful Report

Posted 6 years ago

Rebecca - you're too kind, many thanks for such a lovely review. Great to have you as such a loyal supporter! Best regards and happy cycling, Phil (CEO)

Posted 6 years ago

“Ordering was easy. My order arrived in good time even in these difficult times. The products were well packed. Thank you.”

Helpful Report

Posted 6 years ago

Amanda - thanks so much for your review. I'm really pleased to hear that everything went well for you - here's to plenty of use over the months ahead. With best wishes, Phil (CEO)

Posted 6 years ago

“Great price for some top quality Stolen Goat jersey and bibs. Great information on the website and excellent customer service and response.”

Helpful Report

Posted 6 years ago

Dear Mr Wassell - I'm delighted to hear it's all worked out well and that the jersey and bibs are a success. You're more than welcome to come back any time! With best wishes, Phil (CEO)

Posted 6 years ago

“Fabulous!!”

Helpful Report

Posted 6 years ago

Samantha - you're too kind! Thanks so much. With best wishes, Phil (CEO)

Posted 6 years ago

“Order processed quickly and I received my Stolen Goat jacket with great excitement. Lovely jacket bought in the sale, will be a pleasure to wear when autumn and winter swing back round. Thank you.”

Helpful Report

Posted 6 years ago

Janet - I'm so pleased you're fully prepared for later in the year. A few more cooler damper days like currently and you might get to give it a preliminary test earlier! With best wishes, Phil (CEO)

Posted 6 years ago

“Great prompt service”

Helpful Report

Posted 6 years ago

Izzy - really glad to hear it worked well for you! Happy cycling! Take care and stay well, Phil (CEO)

Posted 6 years ago

“Great easy to navigate website. Order came when it said it would even in the current lock down situation. Will be purchasing from here again for sure.”

Helpful Report

Posted 6 years ago

Cat - that's wonderful news! Many thanks for the glowing review, and for your order. These are testing times for us all, but reviews like yours make it all seem worthwhile! Take care and stay well, Phil (CEO)

Posted 6 years ago

“Due to the unusual circumstances in the world at the moment i was very impressed with the timeframe for which i got my purchases and they are great..the gloves fit perfectly and the shoe covers fit and are very warm..thankyou so much VeloVixen”

Helpful Report

Posted 6 years ago

Caitlin - I'm delighted to hear it's all worked out well for you. These are strange times, but the Royal Mail are doing their level best to keep things efficient and we're still very much here and operating as normally as possible. So pleased to hear your extremities are being well covered! Best regards and stay well, Phil (CEO)

Posted 6 years ago

“First time i bought from the company and i just made a direct online order...service good, delivery good, and the cycling pants have transformed my life!!! What else can i say? Win win-get on that bike and enjoy life in comfort. Thankyou.”

Helpful Report

Posted 6 years ago

Sevadeva - I'm delighted to hear you've found is and that the pants have made a difference! As a man, I have to take others' word for it that they're comfortable (!), but I'm really pleased they've worked well for you. Take care and stay well, Phil (CEO)

Posted 6 years ago

“An easy straight forward buying process and so amazing to have so much ladies kit in one place, with no compromise on quality.”

Helpful Report

Posted 6 years ago

Alex - thank you so much for your review. It's all that much simpler to achieve if you ONLY focus on women's gear - that's where we like to think we have the edge! Really pleased it's worked out well for you. Best regards and stay well, Phil (CEO)

Posted 6 years ago

“I’m a regular shopper at VV - love their service and ethos had their great products. Very satisfied”

Helpful Report

Posted 6 years ago

Nicola - you're a wonderful supporter of ours, thank you so much for all your loyalty, and for your latest order and review. Glad you're enjoying what we're offering... Take care, Phil (CEO)

Posted 6 years ago

VeloVixen is rated 4.9 based on 3,653 reviews