VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Email:

contact@velovixen.com

Location:

Unit 28, Wheatley Business Park,
Wheatley
OX33 1XW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great range of products. Knowledgeable staff who have tested the kit themselves. Competitive pricing. Easy ordering, free returns and brilliant customer service!”

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Posted 4 years ago

“My order was dispatched less than 40 minutes after ordering! Nothing but praise for velovixen - I don’t buy kit from anywhere else now.”

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Posted 4 years ago

“Very efficient service”

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Posted 4 years ago

“Great company and good quality clothes and helpful customer services”

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Posted 4 years ago

“Great range of products and good service (free delivery and returns) just wish the returns period was a little longer.”

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Posted 4 years ago

Hi, Rachael - thanks for your review! Just to clarify, our returns period is now 28 days, which we feel should be enough for most situations. Whilst big firms have the commercial luxury of being able to offer longer periods than this, we realistically can't afford to do this but we will always try to be human in dealing with each case. Best regards, Phil (CEO)

Posted 4 years ago

“My purchases were made promptly and items were of good quality and as described on the website.”

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Posted 4 years ago

“Never have any issues with VV. Always great service and if you need to return/exchange anything, it's no problem at all. Super speedy delivery too. Thanks VV you rock!”

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Posted 4 years ago

“Great customer service as always. Items arrived quickly. Would recommend.”

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Posted 4 years ago

“My order was managed quickly and I received my order 3 days after placing the order. I love it! Thank you Velovixen team”

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Posted 4 years ago

“Fabulous range of only high quality products and the personal customer service is second to none. My exchange was completed the same day.”

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Posted 4 years ago

“great communication.excellent service. easy exchange of for a different size.”

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Posted 4 years ago

“Good service. Competitive price.”

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Posted 4 years ago

“Great to support a small business that is focused on the specific needs of women. A good range of products and the service is very fast”

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Posted 4 years ago

“It’s absolutely fantastic to have a female-dedicated cycling website. The Facebook page is hugely supportive of women all ages, levels of fitness, beginner or experienced in their cycling needs and wants. Well done VeloVixen. Can’t fault the customer service and range of products available.”

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Posted 4 years ago

“very good and the range of product is growing well. I enjoy looking at the new ranges and dreaming. The face book group is also very helpfull and informative. Keep it up.”

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Posted 4 years ago

“Excellent customer services and communications.”

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Posted 4 years ago

“Excellent to see more than size zero models showing the gear off , this is real world cycling for women who are all shapes, sizes but still want to look good in lycra!!! Thank you Velovixen for keeping it real!!! One suggestion! If poss, give the inside leg seam measurement of the shorts when on the body Keep up the good work xx Jane”

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Posted 4 years ago

“Love my new winter gloves and warm, colourful socks - there is now no excuse to not get out on the bike in the chilly weather!”

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Posted 4 years ago

“Highest quality. Fast delivery and very supportive staff who were able to help with all my questions!”

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Posted 4 years ago

“Great customer care super quick response to queries .. a seamless transaction .. absolutely love my stolen Goat Gilet”

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Posted 4 years ago

VeloVixen is rated 4.9 based on 3,653 reviews