VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Email:

contact@velovixen.com

Location:

Unit 28, Wheatley Business Park,
Wheatley
OX33 1XW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service. My delivery arrived really quickly. I try to buy all my cycling gear from VV as I know that they only stock products that they really believe in. I also know that if I ever need advice, the VV team is always really friendly and helpful.”

Helpful Report

Posted 5 years ago

“Really quick delivery and I am absolutely in LOVE with the jackets and jersey I purchased! I also love the VV community, so useful to connect with others and get ideas - its a fantasticly unique feature :)”

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Posted 5 years ago

“Fantastic service - I collect item from VV - no hassles. Love the chat group.”

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Posted 5 years ago

“I actually took a refund, but was impressed by the swift process of applying it.”

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Posted 5 years ago

“I'm super impressed with the customer service at Velovixen and the speed at which they despatch the orders. There's such a fantastic range of brands on the website it is the first place I look for new kit”

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Posted 5 years ago

“Great range of womens-specific cycle clothing. Orders arrived really quickly and returns are refunded really quickly.”

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Posted 5 years ago

“Every time I buy from VeloVixen I am delighted. Excellent, quick, reliable service. I never look anywhere else for cycling clothes.”

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Posted 5 years ago

“Friendly, helpful. Quick to respond to enquiries. Delivery quick and easy.”

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Posted 5 years ago

“The 2 items that I ordered were exactly as I'd hoped. Stylish, well-made and a perfect fit for one (the other is a gift but I'm hopeful). This is the first time I've ordered direct from VV (although I've been the happy recipient of gifts supplied by VV). Seamless process. Thanks. I have recommended you to friends.”

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Posted 5 years ago

“Excellent quality items and delivery was spot on”

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Posted 5 years ago

“Good selection of clothing for female cyclists. Efficient service.”

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Posted 5 years ago

“Fabulous company. I have exchanged and returned items and have never ever had any problems. A great service and very eco friendly to buy from. All items are sent out in recyclable cardboard and paper, which is a fantastic and muvj welcomed service. When you receive your order, you feel as though someone has packed your item individually - a real pleasure”

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Posted 5 years ago

“Good customer service, prompt service. Lovely products! The recipient was very pleased to get the socks!”

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Posted 5 years ago

“I ordered two pairs of ladies cycling gloves. One pair for me and one for a birthday present. Needed to change mine as they were too small. Return and replacement were excellent. Thank you.”

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Posted 5 years ago

“Sadly sizing was rather in the small side, and when following up with questions I did not get a response - so sadly need to give a ‘poor’ star rating - since you asked!”

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Posted 5 years ago

Hi, Jude - so sorry you never got a response from us. We've just had a hunt and found that your email had ended up in a spam inbox. Many apologies, we will have a word with our system! As for the sizing, Stolen Goat is cut deliberately snug extra comfort and no flapping on the bike, so a size up might give you more space next time. Unfortunately they're not available right now, but may well come back in due course. With best wishes, Phil (CEO)

Posted 5 years ago

“Very happy with my recent purchases - a couple of jerseys and a baselayer. Communication and customer service is top notch, as well as prompt delivery. I will be a returning customer for sure.”

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Posted 5 years ago

“The service was great and my order came quickly.”

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Posted 5 years ago

“Brilliant service as usual”

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Posted 5 years ago

“Really swift delivery and great products. Had to return an item too which was also dealt with really quickly.”

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Posted 5 years ago

“Absolutely loving my new Velovixen jersey, looks great, very stylish & comfortable, 10 out of 10 👍 Definitely will be ordering more, thank you 🙏”

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Posted 5 years ago

VeloVixen is rated 4.9 based on 3,653 reviews