VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Email:

contact@velovixen.com

Location:

Unit 28, Wheatley Business Park,
Wheatley
OX33 1XW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Contacted Fran as I wasn’t sure about my new stolen goat bib shorts as they are quite different from the ones I have at the moment . Her advice was spot on and I have kept them and am very happy.”

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Posted 5 years ago

“Goods and services are always excellent”

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Posted 5 years ago

“Why wouldn’t you order from VeloVixen? The range is excellent, prices are very favourable and returns free so you can order in complete confidence. Communication is brilliant and the Facebook groups offer a wealth of really useful information and encouragement to all levels of female cyclists. So much more than just an online store offering incredible value in many ways.”

Helpful Report

Posted 5 years ago

Aw, thanks for such a lovely message, Deb! It' s made our day. We're far from perfect, but we're delighted that you enjoyed your experience and that the group is proving valuable. Pedal on! Phil (CEO)

Posted 5 years ago

“Fantastic delivery and no quibble returns”

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Posted 5 years ago

“Love my Palace Gilet and love VV. Great service, fast delivery, helpful team and a great selection of goods.”

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Posted 5 years ago

“The process from finding the products I was looking for, through to ordering and delivery was simple and hassle free. This, plus so many other lovely products to choose from means I am most definitely likely to return! 😊”

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Posted 5 years ago

“Although I returned what I bought, the customer service was excellent and the returns process was very easy.”

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Posted 5 years ago

“I read the reviews of the cycling shorts before I bought them and was reassured that I could send them back if not the right size which others had commented on. The shorts arrived quickly and are really good I’m impressed! Will use Velo Vixen again.”

Helpful Report

Posted 5 years ago

“The items I’ve bout from VeloVixen have all been excellent quality, and when I’ve needed to exchange items due to them not fitting, the service has been prompt, personal and efficient! I will always look to purchase cycle clothing from VeloVixen in the future!”

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Posted 5 years ago

“Company was recommended by a friend, great products & impressive customer service & delivery! Will absolutely be the first place I look for new kit in future!”

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Posted 5 years ago

“Great service, fast delivery. Fran is great at advising on size and stock. Thanks V V 😎🚴‍♀️”

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Posted 5 years ago

“Excellent service. Lovely choice of clothing in inclusive sizes. Great quality.”

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Posted 5 years ago

“The cycling tights were exactly as described. Service was efficient and paying online was easy and secure.”

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Posted 5 years ago

“Great quality products and very comfortable. I think the pricing is very reasonable for the quality you receive and I love all of the designs available! Would definitely recommend to everyone”

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Posted 5 years ago

“I am a newcomer to VeloVixen but so pleased I found them as every item I have purchased has been excellent - fit wise, price wise, customer service wise. Highly recommend them.”

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Posted 5 years ago

“Zeetah jacket. Excellent quality. Love the style. Friendly service. All we need is for the darned snow and ice to thaw on the roads!”

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Posted 5 years ago

“The kindest & most professional online retailer ever! 100% customer satisfaction even though I had massive delivery issues - they rectified it for me. Thanks guys!!! A+”

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Posted 5 years ago

“Ordered and received cycling specs, from V Vixen, I had simultaneously ordered lenses from another company for my old specs, velo vixen specs have arrived, however they’re so good I’m sending the lenses back to their retailer and I’m not returning the velo vixen specs as they are fantastic! Many thanks for the speedy delivery.”

Helpful Report

Posted 5 years ago

“I’ve ordered several times from VeloVixen and have found their service excellent. I have received regular emails to tell me what is happening with my order, my parcels have arrived on time and everything I ordered has been as wanted. They’re certainly my first port of call for ladies cycling gear.”

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Posted 5 years ago

“Fantastic site and Facebook group! It's so good to have lots of cycling kit for ladies in one place and to have a supportive online forum.”

Helpful Report

Posted 5 years ago

VeloVixen is rated 4.9 based on 3,653 reviews