VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Email:

contact@velovixen.com

Location:

Unit 28, Wheatley Business Park,
Wheatley
OX33 1XW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, good products, thanks”

Helpful Report

Posted 6 years ago

“Very helpful for advice and good service”

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Posted 6 years ago

“Great products and great service. I love my new wind proof jacket. It is perfect for spring and the bright pink colour cheers me up everytime I wear it.”

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Posted 6 years ago

“Great price and fast delivery”

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Posted 6 years ago

“Very friendly staff and great communication. Always quick to respond to any query. Happy to advise on sizing and fit. Delivery has been quick even through lockdown. Simply great customer service. I wouldn’t hesitate to recommend VeloVixen.”

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Posted 6 years ago

“Impressed! Goods arrived promptly and were as described. No dramas all good.”

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Posted 6 years ago

“great socks and great service!”

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Posted 6 years ago

“Quick and easy to order online, despite the current situation. Love the colours and excellent quality. I cycled home from work tonight in my new top and gilet and they were so comfortable. It’s not easy at 5’10 with an ample bosom to get the right fit, but these are just perfect! Love the website too.”

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Posted 6 years ago

“Great website. Lovely products. No fuss, easy returns with prompt refund or product exchange makes it a great and reliable company to use. Would definitely recommend them.”

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Posted 6 years ago

“Great to find gear for my Vixen bottom designed and sold by other Vixens. It makes such a difference to finding comfortable, stylish and well-fitting kit. Great service and choice.”

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Posted 6 years ago

“I am really delighted to have discovered VeloVixen. The website works very well - filters etc, photos, product descriptions. Products were dispatched quickly and despite lockdown, arrived quickly. I returned one gilet to exchange it for a larger size. This was not problematic and communication was good. I’ve joined the FB chat group too and being new to cycling, I’ve found the advice from other members really valuable. It’s a very supportive group which promotes cycling at all levels and abilities.”

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Posted 6 years ago

“Fantastic cycle clothing designed specifically for women. What's not to love!”

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Posted 6 years ago

“Very kind costumer service! My package was ages in delivery... but all items are of good quality.”

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Posted 6 years ago

Hi, Franziska - so sorry about this. Your large package did leave us a few days after you placed the order but as you can imagine international mail services are unpredictable at the moment. We hope it will be with you very shortly. Best regards, Phil (CEO)

Posted 6 years ago

“Brilliant kit as always, fast communication when I queried delivery time in the current climate. Thank you for all your efforts with the current constraints!”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Love my velo pac purse for my phone,even have place to keep my resding glasses in it and of course the best thing about it , it's waterproof.”

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Posted 6 years ago

“Fantastic delivery speed and the products are so comfy... I just want to ride my bike even more!!”

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Posted 6 years ago

“Great choice of stylish women’s cycling kit and excellent customer service.”

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Posted 6 years ago

“Trully the best customer service one could ask for! VV has become the goto for advice and purchase of women cycling kit! Highly recommend. When you did with people who understand your needs, it makes the purchase so much easier! Thank you VV!”

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Posted 6 years ago

“VeloVixen are my go to for my cycling kit great service and access to the owners on fb who answer all questions which is great. I bought a jacket that went in sale and they applied the discount without me asking”

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Posted 6 years ago

VeloVixen is rated 4.9 based on 3,653 reviews