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I may like their products, but the poor customer service and long waits for order processing are not worth it.
”
posted 6 years ago
- Nicole
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This was 3 weeks ago and customer service doesn't want to talk to me, they just saying we will contact you but then they just send me e-mail with question and never replied again (this happened 3 times) or they will tell someone will phone you and this never happens again (experience from last 2 days).
”
posted 7 years ago
- Andrea
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This was 3 weeks ago and customer service doesn't want to talk to me, they just saying we will contact you but then they just send me e-mail with question and never replied again (this happened 3 times) or they will tell someone will phone you and this never happens again (experience from last 2 days).
”
posted 7 years ago
- Andrea
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Purchased 3 products had allergic reaction. Contacted customer services, completed and returned medical questionnaire and was promised in writing a refund which despite multiple chasing emails and phone calls to customer services has still not been received 4 months after purchase and notification of reaction.
Very annoyed at the companies dishonesty.
”
posted 7 years ago
- KimB
