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https://vininspect.com/ Reviews

4.8 Rating 320 Reviews
A
Happiness Grade
A

Customer Service - Good

98.02%
Industry Average
The support team was surprisingly helpful. I had a question about a lien entry and they explained it to me clearly. Customer service was fast, polite, and human — which you don’t always get online.
posted 3 weeks ago - William Auman
As a first-time car buyer, I didn’t know what to look for. VinInspect helped me see things like salvage history and odometer rollback, which I wouldn’t have caught myself. Great service!
posted 3 weeks ago - Roger White
During my whole purchase experience, the VinInspect crew delivered exceptional customer service. They made sure I was comfortable at every stage by being kind, professional, and prompt in answering all of my questions.
posted 1 month ago - Chester Vance
VinInspect offers excellent client service. They helped me understand the report on my car and kindly answered all of my questions. The procedure of purchasing used cars went much more smoothly thanks to their helpful and kind assistance.
posted 1 month ago - Jay Swan
VinInspect has one of the nicest cancellation policies I've ever seen. I was immediately confident in their service because it is simple and hassle-free.
posted 1 month ago - Alberto Kirby
I was able to review every significant facet of the car's history thanks to VinInspect's thorough reports. Their pricing strategy is reasonable and ideal for customers who seek high quality without breaking the bank. I heartily endorse their service.
posted 1 month ago - Darren Snyder
I was impressed by VinInspect’s quick and helpful customer service. They made me feel confident using their platform.
posted 1 month ago - Danilo Hatfield
VinInspect provides first-rate customer service from real people who genuinely care and act fast.
posted 1 month ago - Haywood Peck
One of the nicest online service experiences I've had is VinInspect's prompt and dependable customer support.
posted 1 month ago - Lon Roberson
My issues regarding the accuracy of the data were swiftly resolved by VinInspect's support staff. It increased my trust in their service.
posted 1 month ago - Gerardo Blackwell