“I haven’t tried the gin yet but I can say that the customer service I received was fantastic. My original order was sent out and the tracking stopped updating at the DPD sorting hub. After 3 days of no updates I emailed Wessex Distillery and they replied quickly and went above and beyond to rectify the situation. I am happy to say I received my gin and goblet today, well packaged and as ordered.”
“Very efficient sorting out postcode error and getting my goods delivered in a couple days.
Many thanks will be shopping again. Not sure what company delivered.
Kind Regards
C Rapley”
“Lovely gin. We filled the recipe and it tastes amazing. Then explored a few other flavours. We swapped out the simple syrup with grenadine and passionfruit syrups and it was so nice. Will be buying again.”
“I do love the gin and the bottle however I wish it had come in a box as it was for a gift. I just assumed for the price I paid that it would come in a box.”
“Excellent product, swift dispatch. Would have got 5 stars if dpd wasn't used for delivery. Had mild panic as 2 (lovely pride gin) bottles were 'delivered to my safe place', which turned out to be 23 houses away from my address! Very luckily good turn out eventually, but worst hide & seek game ever.”
“Wessex gooseberry and elderflower gin is our absolute favorite. We live in the USA and visit the UK annually. I order 6 bottles at a time! We enjoy with an oversized ice cube only, never any tonic and it is delish. Our family are also hooked on this nectar of the gods. Please distribute to America soon!”