West Lancs Auto Electrics Retail Ltd. Reviews

Name: West Lancs Auto Electrics Retail Ltd.
Address: Crossley House Ind. Est.Leyland Rd., ,, Penwortham Preston
Rating: 4.88

4.9 Rating 1,128 Reviews

100 %

of reviewers recommend West Lancs Auto Electrics Retail Ltd.

Company Reviews

Questions

Metrics

4.9

Based on 1,128 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

441772369901

Email:

sales@westlancsautoelectrics.co.uk

Location:

Crossley House Ind. Est.Leyland Rd., ,
Penwortham Preston
PR1 9QP

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West Lancs Auto Electrics Retail Ltd. 5 star review on 21st February 2024

Ron Williams

West Lancs Auto Electrics Retail Ltd. 5 star review on 24th January 2023

Mehmet Ibrahim

West Lancs Auto Electrics Retail Ltd. 5 star review on 15th October 2021

Roy Boykew

West Lancs Auto Electrics Retail Ltd. 5 star review on 10th April 2021

John Forshaw

West Lancs Auto Electrics Retail Ltd. 5 star review on 17th March 2021

Don Hapuarachchi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with alternater very quick delivery & a good price + will recommend your company to anyone very professional”

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Posted 2 years ago

“I needed an alternator for my 1999 BMW Z3. I called my local BMW dealer. They quoted me over £600.00 with a two week wait for delivery. My dealing with you was so fast efficient and uncomplicated. I could not believe the cost.£ 135.00!! I ordered it yesterday and it arrived well packaged today. Thank you so much for a fantastic service.”

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Posted 2 years ago

“Great service, delivered next day,best price by far. Will definitely be using you again”

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Posted 2 years ago

“Very helpful when buy unit was told I would get a text and time slot but never did when I phoned next day to ask for a update person on phone was a bit rude”

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Posted 2 years ago

“Ordered Saturday morning, arrived weds afternoon. Seems to be working well at the moment although this is still day 1. The ordering process was smooth and quick. Delivery was much slower than I expected which was both disappointing and inconvenient. there was no tracking info, which caused me to wait in all day Tuesday for it not to arrive until weds, however, to be fair I contacted West Lancs to chase it both Tuesday and Wednesday and they were quick to get back to me having chased it on my behalf both times. The delay caused me to check out reviews on trust pilot, I came across some of which were a little more concerning than on here but other than timescale I have had no problems so far. I would use them again if I needed to order Mon to Thurs but I'd be inclined to pay a little extra and use the auto factors for speed if it was over the weekend as it appears the sales line is open 7 days a week but they don't seem to despatch over the weekend and do not appear to use next day service when they do. Perhaps not such a big deal if you are not waiting for the part to get your daily drive back on the road.”

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Posted 2 years ago

“Excellent service, part delivered next day. It’s now been fitted and works perfectly, with an excellent warranty.”

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Posted 2 years ago

“fantastic service friendly and polite staff you wont go wrong with this company”

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Posted 2 years ago

“Very good service recieved part within 2 days well packed even a packet of sweets would highly recomend this company”

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Posted 2 years ago

“Great service from West Lancs auto electrics. Spoke to Mathew, to ensure I had the correct part for my van. He rechecked my choice and confirmed. Received the part in 48 hours. Many thanks Joao”

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Posted 2 years ago

“It's a pleasure to write this review, service absolutely first class, ordered and received a new alternator for our Ford KA in just under 24 hours!! Very happy crappy.”

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Posted 2 years ago

“Very helpful and quick service. Part was correct, I just wish I hadn't wasted my time buying a second hand one from an ebay seller first. Cheers 👍”

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Posted 2 years ago

“Fantastic service from start to finish. Correct starter motor sent for a 32 Year old van. Much more powerful. Ordered and delivered within two days. Packaged very well. Can't recommend enough. Thank you West Lancs Auto Electrics Retail Ltd who made the effort so I've returned the effort with a good review. Cheers”

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Posted 2 years ago

“Great service, made a boring chore easy to deal with. Good price, nice guy on the phone.”

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Posted 2 years ago

“Being a first time buyer, the help I was given was excellent and put me at ease and the next day delivery was fantastic and got me on the road very quickly. I will use West Lancs Auto again will recommend to all my friends! Eric Thompson”

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Posted 2 years ago

“Right part next day delivery Brilliant service.”

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Posted 2 years ago

Hi There Thanks for the positive feedback. We always aim to please!

Posted 2 years ago

“If you need an alternator not only do you get great customer service and a top quality new product but also free delivery. I received an unbeatable quote. A few days later I accepted,paid over the phone and was told it would be shipped the same day with DPD. The following day DPD delivered the alternator to me. The alternator is now on my car and I couldn't be happier. There are a few cars in my family and will definitely buy from West Lancs in the future.”

Helpful Report

Posted 2 years ago

Hi Keith Thank you for the positive feedback and kind comments. We are pleased you were happy with the goods and services we provided and of course, we will look forward to being able to help again in the future.

Posted 2 years ago

“What a great and professional service, My correct alternator arrived the next day as promised.”

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Posted 2 years ago

Hi Chris Thanks for the positive feedback which we always appreciate. We were happy to be able to help.

Posted 2 years ago

“Good quick service, would recommend”

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Posted 2 years ago

Hi Peter Thanks for the kind words. Glad to be of service to you.

Posted 2 years ago

“Excellent service, starter arrived on time as advised and starter installed and all working fine.”

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Posted 2 years ago

Hi Clive Thanks for the positive feedback. We were happy to help.

Posted 2 years ago

“Brilliant service. Made an online enquiry as I wasn't sure which model of alternator to order and got a quick response with the answer. Highly recommend.”

Helpful Report

Posted 2 years ago

Hi Iain Thank you for the positive feedback which we always welcome. We were happy to be of service to you.

Posted 2 years ago

West Lancs Auto Electrics Retail Ltd. is rated 4.9 based on 1,128 reviews