West Lancs Auto Electrics Retail Ltd. Reviews

Name: West Lancs Auto Electrics Retail Ltd.
Address: Crossley House Ind. Est.Leyland Rd., ,, Penwortham Preston
Rating: 4.88

4.9 Rating 1,128 Reviews

100 %

of reviewers recommend West Lancs Auto Electrics Retail Ltd.

Company Reviews

Questions

Metrics

4.9

Based on 1,128 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

441772369901

Email:

sales@westlancsautoelectrics.co.uk

Location:

Crossley House Ind. Est.Leyland Rd., ,
Penwortham Preston
PR1 9QP

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West Lancs Auto Electrics Retail Ltd. 5 star review on 21st February 2024

Ron Williams

West Lancs Auto Electrics Retail Ltd. 5 star review on 24th January 2023

Mehmet Ibrahim

West Lancs Auto Electrics Retail Ltd. 5 star review on 15th October 2021

Roy Boykew

West Lancs Auto Electrics Retail Ltd. 5 star review on 10th April 2021

John Forshaw

West Lancs Auto Electrics Retail Ltd. 5 star review on 17th March 2021

Don Hapuarachchi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Fast delivery. Very friendly and helpful on the phone.”

Helpful Report

Posted 9 years ago

Hi Darrell Thanks for the kind comments. We were happy to help and always aim to please.

Posted 9 years ago

“Brilliant, great service, arrived when expected fitted working great. Will recommend. Thank you”

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Posted 9 years ago

Hi Laurs Thanks for the positive feedback. We are pleased youwere happy with the goods and service we provided.

Posted 9 years ago

“I gave my order over the phone and the gentleman on the other end was very helpful and pleasant whilst dealing with my order.”

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Posted 9 years ago

Hi Keith Thanks for the kind comments. Glad we could be of help to you.

Posted 9 years ago

“They were very helpful in quickly identifying the part. It arrived promptly and all instructions were very clear.”

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Posted 9 years ago

Hi Louis Thanks for the positive feedback. We are pleased you were happy with our service.

Posted 9 years ago

“Excellent information. Price lower than any other quote. Next day delivery. Happy - you bet I am !!!!!”

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Posted 9 years ago

Hi Jeff Thank you for the positive comments. We are pleased you were happy with the goods and service we provided.

Posted 9 years ago

“They were really efficient ,very easy to get the part I needed.”

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Posted 9 years ago

Hi Marie Thanks for the kind comments. We always aim to please!

Posted 9 years ago

“Absolutely perfect 1st class service at a superb price Excellent prompt delivery with a nice touch inside I would strongly recommend West Lancs Autos to everyone who asked for spares”

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Posted 9 years ago

Hi Kevin Thank you for the positive feedback which we always welcome. We are so glad you were happy with the goods and service we provided.

Posted 9 years ago

“Fantastic service received my alternator next day plus all the information to return old one, 5 star”

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Posted 9 years ago

Hi Michael. We are pleased you were happy with our service. Thank you for the positive feedback which we always appreciate.

Posted 9 years ago

“delivered on time at the right price”

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Posted 9 years ago

Hi Mark Thanks for the feedback. We always aim to please.

Posted 9 years ago

“EXPERT ADVICE,DELIVERY & COLLECTION EXCEPTIONAL,PART AS NEW & WORKING PERFECTLY, & WITH AN 18 MONTH GUARANTEE WHATS NOT TO LIKE THANKS GUYS(ALREADY SHARED YOUR DETAILS WITH COLLEAGUES)”

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Posted 9 years ago

Hi Brian Thank you for the positive feedback which is always welcome. We are pleased that you were happy with our goods and service and appreciate your recommendation to others.

Posted 9 years ago

“Great service, good quality product, superb communication. Couldn't have been easier.”

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Posted 9 years ago

Hi Mike. We are pleased you were happy with our goods and service. Thanks for the kind comments which are always welcome.

Posted 9 years ago

“Very helpful when I rang. And my starter motor arrived the next morning as I was told it would so overall very impressed.”

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Posted 9 years ago

Hi Paul So pleased you were happy with our service. Thanks for the positive feedback.

Posted 9 years ago

“Very efficient, quickly identified the starter motor required for my car. Ordered approx 1430 and delivered the next day. Now fitted and car up and running. Well done to all concerned Mike Emery”

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Posted 9 years ago

Hi Mike Thank you for your positive comments. We were happy to be of service to you and always aim to please.

Posted 9 years ago

“great service, thanks”

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Posted 9 years ago

Hi There Thanks for the feedback. We were happy to help.

Posted 9 years ago

“Well done excellent service fantastic delivery +++++”

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Posted 9 years ago

Hi Derek So pleased you were happy with our service. We always aim to please.

Posted 9 years ago

“Extraordinary service well done highly recommended.”

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Posted 9 years ago

Hi Derek Thanks again for your feedback. We were happy to help.

Posted 9 years ago

“Top company. Fast service and great price. With the warranty it's a no brainer not to use them”

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Posted 9 years ago

Hi Ian Thanks for the positive feedback which we always appreciate. We are pleased you were happy with the goods and service we provided

Posted 9 years ago

“They sent me out the wrong alternator, wasn't even for my make of car when they was given my reg and my make and model of car. 2 weeks on and I'm still waiting to be reimbursed company is a dam joke avoid at all costs!”

Helpful Report

Posted 9 years ago

Hi Robert We can only apologize for sending out the wrong alternator. Unfortunately This can happen occasionally if you haven't actually given us the reference/part number from the old unit. When we were informed of the situation and the fact that you did not want to wait for the correct replacement we sent you a pre-paid label for the return of the alternator. You sent it back with no paperwork so it took us longer to establish the reason for return, but as soon as we did you were immediately credited with the full purchase price. Card payments take 5-10 days to show up on a persons account even though they have been processed at this end. This we have no control over whatsoever. In view of this we consider your negative review to be totally unfounded and unfair.

Posted 9 years ago

“Service Everything was made so easy”

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Posted 9 years ago

Hi Bernie Thanks for the feedback. We always aim to please!

Posted 9 years ago

“Good guys to deal with, operation seems very efficient. Supplied an unusual starter motor without fuss for an economic price.”

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Posted 9 years ago

Hi Ron Thanks for the kind comments. We are pleased you were happy with our goods and service.

Posted 9 years ago

West Lancs Auto Electrics Retail Ltd. is rated 4.9 based on 1,128 reviews