Woolacombe Bay Holiday Parks Reviews

Name: Woolacombe Bay Holiday Parks
Rating: 4.61

4.6 Rating 12,438 Reviews

92 %

of reviewers recommend Woolacombe Bay Holiday Parks

Company Reviews

Questions

Metrics

4.6

Based on 12,438 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01271870343

Email:

goodtimes@woolacombe.com

Location:

Woolacombe Bay Holiday Park, Sandy Lane, Woolacombe
EX34 7AH

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Woolacombe Bay Holiday Parks 5 star review on 22nd October 2024

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Woolacombe Bay Holiday Parks 5 star review on 17th October 2024

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Woolacombe Bay Holiday Parks 5 star review on 1st October 2024

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188

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely”

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Posted 7 years ago

“Need to make it clearer about choosing a plot. Not able to expand map on phone to see where plots are .”

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Posted 7 years ago

“Only stayed at one park so far which was Twitching house, was very hassle free. Club house could of done with more seating for entertainment. Also not many places to access cash and that became a problem when the card readers went down. Apart from that a pleasant holiday.”

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Posted 7 years ago

“Close to home, loads for kids to do & Britain’s best beach just down the road! Brilliant place!”

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Posted 7 years ago

“OK”

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Posted 7 years ago

“The parks are great but the booking experience wasn't. I tried on my phone but I entered all of my card details and it kept saying enter details but I had! In the end I phoned and the advisor was really nice and hrlpful but it costs more to book on the phone so i got the computer out and then it was easy.”

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Posted 7 years ago

“Friendly, fun, clean, well kept”

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Posted 7 years ago

“It was easy enough to book, but wish it had a Map of the areas on the site also, so you could see a rough idea of the area you were booking within the compound.”

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Posted 7 years ago

Thanks for your review and for booking with us. Usually if you're arriving on a Friday or Monday you can choose your location from a map after you have chosen your Park and accommodation grade. However, when availability is down to just a few Holiday Homes in each type, this option is not available because the Park needs to be able to manage its booking allocations for the final few units. As you have booked one of our most "in demand" accommodation types on a school holiday date, this will be why the option was not available when you made your booking. We hope you look forward to your break, it's going to be awesome in definitely our best caravans! ^kd, social media team

Posted 7 years ago

“Booking was very easy”

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Posted 7 years ago

“Dead easy to do. Very intuitive website”

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Posted 7 years ago

“Not visited yet so not able to review but write up seems good will review after visit”

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Posted 7 years ago

“..............”

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Posted 7 years ago

“Love visiting every year, has everything we need for the family”

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Posted 7 years ago

“Very straight forward with clear instructions as you go through the booking process”

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Posted 7 years ago

“Easy to use , not happy about the fact that to begin with you put how many adults , children and pets etc , and here's your price . Then at the end it's , by the way it's another £30 per pet ! Say so at the beginning!”

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Posted 7 years ago

Hi, Thank you for choosing us for your holiday and for your review. Our online booking engine was not built to work as you described in your review, and having followed the same process you made to make your booking online, we did find a bug at one stage when the applicable Special Offers and payment terms are displayed. The initial price shown when choosing the Park, accommodation category and accommodation type all correctly included the actual cost of bringing the pet, however a coding error meant that this was no included in the prices displayed at the Special Offers stage although it correctly added in at the advertised rates before. We do not know when this changed and why, your review was the first and only mention we have received about it. We have now tested and deployed a fix to this bug which is now live on our website. As a gesture to thank you for bringing this to our attention, we have removed the charge from one of your two pets on the booking and sent you a revised confirmation showing the reduced balance. We look forward to welcoming you again soon, ^kd

Posted 7 years ago

“It would be good to be able to select a pitch in the booking process”

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Posted 7 years ago

“Brill in the past”

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Posted 7 years ago

“Easy and quick thank you”

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Posted 7 years ago

“Quick and easy, A site map would be handy when selecting a pitch”

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Posted 7 years ago

Thanks for your review and for booking with us. We're pleased you used our Handpick your Holiday Home service but sorry you didn't notice the link to the Park map just above the list of available plot numbers. We'll feed it back onto our design team for any future development, although I know that the map has been there since we launched this new service back in May. In the meantime, thanks again and we look forward to welcoming you soon. ^kd

Posted 7 years ago

“Good clear website”

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Posted 7 years ago

Woolacombe Bay Holiday Parks is rated 4.6 based on 12,438 reviews