wowvow Reviews

Name: wowvow
Address: The Clockhouse. Hempstalls Lane, Newcastle Under Lyme
Rating: 4.95

5.0 Rating 1,749 Reviews

99 %

of reviewers recommend wowvow

5.0

Based on 1,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01782639733

Email:

support@wowvow.co.uk

Location:

The Clockhouse. Hempstalls Lane
Newcastle Under Lyme
ST5 0SN

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wowvow 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always helpful in contact, nothing too much trouble. Mark who I usually deal with is friendly, professional and helpful. Great range of products at fantastic prices..something to suit all budgets too”

wowvow 5 star review on 26th October 2022

Helpful Report

Posted 2 years ago

Hello Jayne, we showed Mark your review and he was really delighted to read your kind comments :) We are so pleased that you are happy with our customer service and the products we offer. We love your photo, and your stationery is amazing!!! Sparkle and more sparkle, perfect :)

Posted 2 years ago

“Beautiful stuff order came really fast would highly recommend site will definitely buy from wowvow again”

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Posted 2 years ago

We're delighted that you were so pleased with your order and the speed of dispatch. Thanks so much for leaving us a review, and for rating us with five stars!! :)

Posted 2 years ago

“I would not even consider using anyone elses embellishments for my crafting projects first class quality”

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Posted 2 years ago

Thank you Madeleine, you've made our day! We are so pleased you choose to shop with us, your kind comments are much appreciated :)

Posted 2 years ago

“Excellent supplies, great communication & fast delivery times!”

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Posted 2 years ago

Tariq, thank you so much for your support, and for choosing to shop with us, we really appreciate it. :)

Posted 2 years ago

“Excellent reliable service and delivery. Lovely items. Thank you.”

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Posted 2 years ago

We are really pleased that you feel that way and we value your custom greatly. Thank you so much for taking the time to leave us your review, we really appreciate it :)

Posted 2 years ago

“Quick delivery good quality, I will be using again”

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Posted 2 years ago

That's great to hear! We really appreciate your feedback and look forward to being of service again :)

Posted 2 years ago

“Great quality card and was presented beautifully!”

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Posted 2 years ago

Thank you! We love to pack things nicely and get orders out as quickly as we can so it's lovely of you to comment :)

Posted 2 years ago

“Amazing quality. Absolutely loved how everything was wrapped. The swatches are so useful. Embellishments are gorgeous. I cannot wait to place my first bulk order when I've made my choices from all of the cardstock and ribbons!!! Thank you! Wow bow will be my go to now!”

Helpful Report

Posted 2 years ago

Hello Millie! Thank you for your feedback, we're so delighted that you are so pleased with everything :) If you need any help or advice just give us a call or send a message, we always try to get back to customers as quickly as we possibly can. Thank you for our five stars!

Posted 2 years ago

“Absolutely fantastic service!!!!”

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Posted 2 years ago

David, you've made our day, thank you :)

Posted 2 years ago

“I required a certain thickness of glitter paper and sent them an email which they promptly replied to. I consequently ordered from them and received my glitter paper/card in a few days. Excellent service.”

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Posted 2 years ago

Thank you for shopping with us and leaving us a review! We do try hard to reply swiftly to enquiries either by phone or email, we're glad we could help! Please don't hesitate to get in touch if you need any further assistance or advice :)

Posted 2 years ago

“The quality of my purchases is excellent and they were delivered very quickly indeed - two days from placing my order.”

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Posted 2 years ago

Hello Elizabeth! We're delighted you were pleased with how quickly your order arrived and that you are so happy with your purchases. Thank you so much for shopping with us and leaving us this review :)

Posted 2 years ago

“Always the best service. Fantastic products at great prices and quick delivery.”

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Posted 2 years ago

Thank you Rebecca, we're so happy to read your review and really appreciate the feedback! :)

Posted 2 years ago

“Great product, prompt delivery.”

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Posted 2 years ago

Great to hear, Linda, thank you very much for letting us know all is well :)

Posted 2 years ago

“Beautiful embellishments, great prices and fast delivery. Highly recommended.”

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Posted 2 years ago

What a lovely review for us to read, thanks so much Heather :) We're delighted you are pleased with the embellishments you ordered, we are surrounded by sparkle at work!

Posted 2 years ago

“I have opened an account with this gorgeous product company after winning a gift voucher through a craft blog. At first, my order sat there not being looked at. In the end, I contacted the company by email. They answered promptly and said their system got confused with the gift code and they would send out the goods as promptly as possible. They emailed me and told me they had dealt with my order and sent it next day delivery. Unfortunately, because of the Royal Mail strike, it took six days to get here. This is not Wowvows fault they did everything they could after finding out the problem on their end. The goods were beautiful, worth waiting for.”

Helpful Report

Posted 2 years ago

Thank you for leaving a review Catherine, we are so sorry that your order was initially overlooked. We are so glad you got in touch and we were able to action and dispatch your order. What a shame your first experience with us doesn’t reflect our usual service and that the order was delayed in the post too. We do, sincerely hope you will choose to shop with us again as you liked the products you purchased. We would love the opportunity to delight you with our speedy service as well as with our products.

Posted 2 years ago

“Beautiful coloured card as always and quick turnaround!”

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Posted 2 years ago

That's great news! So pleased you like the colours you purchased. We are about to increase our Colorplan card/paper collection with some lovely new colours, if you ever use that range, so we are busily making room :) Thank you for our 5 stars :)

Posted 2 years ago

“Found this excellent company by accident. My order was the cheapest on the net and it was despatched immediately. Such good service is rare these days. Thank You very much.”

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Posted 2 years ago

Here at Wowvow HQ we really appreciate your kind comments and are so pleased that you were happy with our service. We're delighted you found us! Thank you for leaving us a review :)

Posted 2 years ago

“So very pretty, loved the diamanté buttons, delivery was quick price was good - couldn’t thank them enough. I actually used them unconventionally and glued them to the buttons on my chair.”

wowvow 5 star review on 26th August 2022

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Posted 2 years ago

What a fantastic idea! It's so lovely to see how our embellishments have been used and they look amazing on your beautiful chair. It's really kind of you, Tammy, to leave us such a lovely review and to share your fabulous creativity for us all to see :) Thank you also for the five stars!

Posted 2 years ago

“Always good service and good products from this company.”

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Posted 2 years ago

Thank you very much, Stephen, for your kind comments; we really appreciate the time you've given to leave us your feedback. We do hope we can be of service again!

Posted 2 years ago

“Excellent quality and speedy service.”

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Posted 2 years ago

Thank you so much for getting in touch, it's great to know your order arrived quickly and that you are so pleased with your purchases :)

Posted 2 years ago

wowvow is rated 5.0 based on 1,749 reviews