wowvow Reviews

Name: wowvow
Address: The Clockhouse. Hempstalls Lane, Newcastle Under Lyme
Rating: 4.95

5.0 Rating 1,749 Reviews

99 %

of reviewers recommend wowvow

5.0

Based on 1,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01782639733

Email:

support@wowvow.co.uk

Location:

The Clockhouse. Hempstalls Lane
Newcastle Under Lyme
ST5 0SN

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wowvow 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant and thoughtful packaging and delivered quickly.”

Helpful Report

Posted 6 years ago

Thank you very much for your review and for giving us five stars we really appreciate it! It matters a lot to us that our customers should enjoy opening their orders but that, most importantly, their purchases arrive well packed and protected so we are delighted to read your comments :)

Posted 6 years ago

“My daughter in-law love her card Thank you”

Helpful Report

Posted 6 years ago

So pleased that your Daughter-in-Law liked the card you purchased from us :) We've been designing greeting cards for 12 years now and they are still designed, printed and hand embellished in the UK. Thank you so much for leaving us a review, we do hope we can be of service again soon!

Posted 6 years ago

“EXCEPTIONAL FROM START TO FINISH.”

Helpful Report

Posted 6 years ago

Wow thanks! Whilst we make sure everyone at wowvow is told about our reviews we think we'll have t-shirts made with this review on! So delighted that you have been happy to shop with us and we hope we can be of service again soon! :)

Posted 6 years ago

“Nice product and speedy delivery.”

Helpful Report

Posted 6 years ago

We're so glad to hear that your order reached you quickly and that you were pleased with the product/s you had chosen. Thank you very much for taking the time to write a review, we really appreciate it, and, thank you also for our stars! :)

Posted 6 years ago

“Brilliant quality card, seller was so helpful, the card was just what I wanted. Prompt delivery. Highly recommend this seller.”

Helpful Report

Posted 6 years ago

We are really delighted that you were so pleased with your greeting card purchase :) All our greeting cards are designed, printed and hand finished in the UK (we do love the pom poms on this range!) Your recommendation really means a lot to us so thank you for this and for your kind review.

Posted 6 years ago

“Dependable and great quality, when you are a small business these 2 characteristics are so important they never let me down, their customer service is 2nd to none..they are the best!”

Helpful Report

Posted 6 years ago

Thrilled doesn't cover it! Thank you so much for your lovely review and for your valued custom over the years. We are one big happy family at wowvow and we strive to do our best and stock the best products; knowing that you feel supported by us and that we matter to your business makes us feel so proud and suddenly this grey, horrid, rainy 'Summer' day suddenly does not matter at all! Thank you so much for our five stars :)

Posted 6 years ago

“Product came on time and was perfectly packaged. Came with a QR code to scan to reach the review website as well as an invoice and a sheet explaining who they were. Really lovely, I would definitely shop here again! :)”

Helpful Report

Posted 6 years ago

We are thrilled that you would like to shop with us again :) We are so pleased that our packaging and the presentation and introduction of our business caught your eye, it's lovely of you to mention it in your review. Thank you so much for giving us five stars!

Posted 6 years ago

“Item came in a lovely package and very protected, I was very happy that most of it was cardboard and paper based however still a few plastic bags so try and reduce on that. It came on time and price was fair. Over all very happy!”

Helpful Report

Posted 6 years ago

Thank you very much for your review, we're delighted everything arrived in good time for you and that you were happy with your order. We have tried very hard to reduce the plastic used in our packaging but completely take your comments on board; we are always looking to use less plastic.

Posted 6 years ago

“I have just received 2 of your beautiful cards for a 35th and 55th wedding anniversary. Thank you”

Helpful Report

Posted 6 years ago

You're welcome! We're so delighted that you are pleased with the cards you ordered. We do try to cater for all the different anniversaries and all our cards are designed, printed and embellished in the UK using only the loveliest of boardstocks. Thank you for your kind review and for 5 stars! :) We hope we can be of service again.

Posted 6 years ago

“Beautiful products and a personalised speedy service!”

Helpful Report

Posted 6 years ago

It's great your order arrived so quickly :) our picking/packing team are the best and do love to present everything as beautifully as possible. So glad you love the products you chose. Thank you very much for leaving us such a lovely review!

Posted 6 years ago

“Absolutely love Wowvow. Love the website and most of all the products. I also love when my order arrives and I open the beautifully wrapped goodies. Looking forward to placing my next order. Lynda x”

Helpful Report

Posted 6 years ago

Thank you Lynda, we really appreciate your review. Knowing you look forward to opening your orders and seeing the products you've chosen makes us very happy :) Thank you also for our 5 stars!

Posted 6 years ago

“Easy access and quick delivery - parcel very nicely wrapped.... but after Ia few hours from applying the diamante strings on the dress - they curled and came off completely - Do not buy this product.”

Helpful Report

Posted 6 years ago

Thank you for your review. We are glad to hear that your order arrived quickly for you. Obviously we are very disappointed that you are unhappy with the product you ordered. The product you ordered is a self-adhesive product that we describe as being " Ideal for creating pretty diamante borders on your handmade wedding invitations and stationery" Had we known you hoped to attach them to fabric, we would have worried that adhesion would be compromised. Should you choose to look at other decorative items with the intention of attaching to fabric do let us know and we can advise accordingly and we do carry specialist glues for adhesion to fabric.

Posted 6 years ago

“Always love using WowVow for my wedding stationery business - wouldn't use anyone else!”

Helpful Report

Posted 6 years ago

Thank you so very much for your valued custom over the years and your recommendation of wowvow, it means such a lot to us. We have amazing customers and knowing that you value us as a supplier makes us very proud. Thank you for your much appreciated and very kind review :)

Posted 6 years ago

“A very quick response and so beautifully packed with care and love. I am very pleased with my purchase and look forward to using everything and ordering more from you. I especially liked the surface of the card. I have made 2 cards up to now and I am going to recommend you to my card making page. Enclosed is a photograph which has received rave reviews from fellow crafters. Thank you so much”

Helpful Report

Posted 6 years ago

Thank you so much for your lovely review! it's brilliant to be able to see the beautiful things our customers make with products we sell and it's no wonder your fellow crafters have been so impressed with your work, it's fantastic! Thank you so much for recommending wowvow to them we really appreciate it :) We do aim to dispatch orders quickly, beautifully and securely packaged so it's lovely to know you've also chosen to reference this. We must also thank you for our five stars!!!

Posted 6 years ago

“Beautiful brooches, beautifully packed and very speedy delivery- very impressed. Thank you.”

Helpful Report

Posted 6 years ago

We are really pleased you were so happy with your order and that you were impressed with your shopping experience :) that's brilliant news!

Posted 6 years ago

“Perfect crystal embellishments and quality. Very fast delivery. Will be ordering lots more! Thank you so much! Best regards!”

Helpful Report

Posted 6 years ago

Thank you very much for your review! We're so pleased you're so happy with your order :) and that it reached you quickly. We love a bit (well a LOT) of sparkle at wowvow so there will always be plenty to choose from. We hope we can be of service again.

Posted 6 years ago

“Excellent customer service answering any questions i had, quick delivery and quality card for my wedding invites.”

Helpful Report

Posted 6 years ago

It's lovely to read that you enjoyed your shopping experience at wowvow and were so pleased with the products you purchased. We do try to dispatch orders as quickly and efficiently as possible so it's good to hear your order arrived quickly. Thank you very much for your review!

Posted 6 years ago

“Very fast delivery. Good service only downfall was i didnt received a confirmation email.”

Helpful Report

Posted 6 years ago

We are so pleased that you received your order quickly and that you were pleased with our service. It's possible that your confirmation email got routed to your spam folder but we would have expected a dispatch email to be sent at the same time, we hope you received that. Despite the confusion you've still given us 5 stars which we really, really appreciate. We are always available to call or email so please don't hesitate to get in touch should you have any concerns about future orders. Thank you very much for your review.

Posted 6 years ago

“Excellent customer service and fantastic range”

Helpful Report

Posted 6 years ago

Thank you very much for your lovely review and our five stars!! We're always looking to add exciting new products and this summer will be no different :) We really do appreciate your comments and look forward to being of service again.

Posted 6 years ago

“Fantastic products and super fast delivery as always”

Helpful Report

Posted 6 years ago

We do try hard to dispatch orders as quickly as possible but not before carefully packing them and checking everything's just right. We're so pleased you are so happy with our products and we thank you for your custom and kind review :)

Posted 6 years ago

wowvow is rated 5.0 based on 1,749 reviews