wowvow Reviews

Name: wowvow
Address: The Clockhouse. Hempstalls Lane, Newcastle Under Lyme
Rating: 4.95

5.0 Rating 1,749 Reviews

99 %

of reviewers recommend wowvow

5.0

Based on 1,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01782639733

Email:

support@wowvow.co.uk

Location:

The Clockhouse. Hempstalls Lane
Newcastle Under Lyme
ST5 0SN

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wowvow 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, fab quality. Recommended to my cousin who bought brooches for her wedding straight away!”

Helpful Report

Posted 5 years ago

Thank you Fionnuala both for your order and your recommendation :) It's so lovely to discover that you were so pleased with your order that you wanted to tell your cousin about us! We really appreciate your comments and do hope we can be of service again.

Posted 5 years ago

“Excellent service, quality product, speedy delivery. Will definitely use again & would recommend!”

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Posted 5 years ago

We are thrilled to read your review! Knowing that you've been so happy with our service and that you would like to shop with us again is wonderful news. The fact that you would also recommend us and have given us five stars is really lovely, thank you!

Posted 5 years ago

“I only ordered a sample card of ribbon to see the quality and shades. Arrived quick”

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Posted 5 years ago

Thank you Karen for your comment and for giving us 5 stars! We do try our hardest to make sure orders are dispatched quickly and efficiently packed so we are delighted your order reached you swiftly. We hope you like the ribbons, we certainly have hundreds to choose from!

Posted 5 years ago

“Excellent dispatch of goods, such a quick service and so well packaged. Would recommend this site”

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Posted 5 years ago

Hello Viv, thank you so much for leaving us a review; we are delighted that you have been pleased with our service :) It's really lovely to read that you recommend us, that really means a lot to us, thank you so much!

Posted 5 years ago

“Excellent speedy service with fantastic products and customer service, would highly recommend!!!”

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Posted 5 years ago

Thank you so much Dawn, your recommendation means such a lot to us. We are unbelievably lucky to have so many lovely customers like yourself who've shopped with us for many years, we really appreciate your custom; you're part of the wowvow family! Thank you so much for our 5 star rating :)

Posted 5 years ago

“When I order from wow vow I know I’m going to be getting brilliant products, great quality and at an affordable price too! I really can’t fault the wow vow team!”

Helpful Report

Posted 5 years ago

Goodness those are lovely comments, thank you so much! We've always wanted to sell products we would want to use ourselves and to offer good customer service so it really means a lot to the whole team to read comments like yours. Thank you for giving us so many stars and for choosing to shop with us, your custom is valued and much appreciated :)

Posted 5 years ago

“Always a first class service from WowVow! They offer the highest standard of products with super fast delivery times. Thank you.😊”

Helpful Report

Posted 5 years ago

Thanks Nichola we really appreciate your comments and value your custom so much. It means such a lot that you choose to shop with us and that you are so pleased with our service. Thank you for taking time out to leave us a review and thank you for our five stars! :)

Posted 5 years ago

“excellent product and excellent service as ever”

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Posted 5 years ago

Thank you Leigh, both for your order, and the kind words written in your review :) We are so happy to know that you're happy, and we hope we can be of service again!

Posted 5 years ago

“Product is lovely shipment was quick, shame nobody got back to me when I sent an inquiry 3 weeks ago”

Helpful Report

Posted 5 years ago

We really appreciate the fact you have taken time to leave us a review. Without it we would not have realised the issue we had with one of our contact forms which is currently in the hands of our web developers. As we have already been in communication we hope we have answered your enquiry and one of the different options available might suit. We are very glad you have been happy with your order and want to reassure you that we do our very best to reply to enquiries within a day or two at the most so, if something seems amiss, do please call so we can help/advise straight away.

Posted 5 years ago

“Great customer service, always quick delivery. The odd money off voucher would not go amiss ;)”

Helpful Report

Posted 5 years ago

Thank you Nicola for your kind comments in your review :) We are very grateful for your valued custom and that you are so pleased with our service. Do keep an eye on our Facebook page as we do sometimes run offers or giveaways but your comment is duly noted!!

Posted 5 years ago

“Lovely products, quick delivery”

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Posted 5 years ago

We're so pleased your order has reached you quickly and that you are happy with your purchases. It's very kind of you to take time out to leave us a review, we really appreciate it :) We hope we can be of service again in the future.

Posted 5 years ago

“Excellent service. Beautiful card stock.”

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Posted 5 years ago

Thank you so much for your review and your kind comments. It was a love of quality card and paper that launched the start of the business and it's something you never lose, we're so pleased you share our passion :) We are thrilled you have commented on our service and rated us so highly, thank you!

Posted 5 years ago

“Excellent service! Helped me with exactly what I needed and nothing was to much! I will definitely be returning.”

Helpful Report

Posted 5 years ago

That's great news Suzanne, thank you so much for your kind comments, everyone will be thrilled to read your review :) Between us all we do have a lot of product knowledge, practical experience and always lots of ideas!!! It feels great to be able to help our customers and to get to know their requirements so we value any interaction and appreciate any feedback. Thank you for rating us five star, We look forward to being of service again!

Posted 5 years ago

“Love ordering from WowVow - everything is always high quality and being a wedding stationer that's vitally important to me when using supplies for my clients. Thank You!”

Helpful Report

Posted 5 years ago

Hello Victoria, thank you so much for taking the time to leave us such a lovely review and, of course, thank you for your valued custom. We really appreciate your comments and our five stars! We were wedding stationers ourselves for many years so appreciate that all our lovely customers expect and need a great choice of quality materials to make stunning stationery. It's a joy to be able to select beautiful products and to work with trusted suppliers and we're always looking for something new!

Posted 5 years ago

“Have used wowvow several times always comes beautifully packed and lovely products”

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Posted 5 years ago

Thank you so much for your custom Karen and your kind words. We try really hard to pack carefully and efficiently (and quickly!) but to make orders a pleasure to open. Of course your purchases are key so the most important thing is that we source beautiful, quality products that will be a joy to work with. Thank you very much for giving us five stars!

Posted 5 years ago

“Excellent product”

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Posted 5 years ago

Brilliant! We set ourselves high standards so it's great to know when a customer is happy with their purchase, thank you very much for your review!

Posted 5 years ago

“A beautiful card....for a little girl's first birthday . Arrived well packaged and in plenty of time.”

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Posted 5 years ago

Thank you very much for taking the time to leave us a review Anne. We really appreciate your comments. All our cards are designed in-house and produced in the UK, embellished and packed with love by our lovely team :) We feel very honoured to know one of the first ever birthday cards the little girl will get is one of ours! Thank you for rating us five star!

Posted 5 years ago

“lovely card, just as I had expected it to be.”

Helpful Report

Posted 5 years ago

Thank you Julia for your kind comments; it means a lot to us that you 'expected' a lovely card from us. Quality is so important to us; we want to impress with all our cards and the products we sell and, as expectation is half the fun of shopping, we want our customers to enjoy the experience of shopping with us! Thank you for each and every one of our five stars :)

Posted 5 years ago

“Lovely card and fast delivery. Thank you.”

Helpful Report

Posted 5 years ago

Great news! Thank you so much for letting us know you liked the card and that it reached you quickly. We do hope we can be of service again :)

Posted 5 years ago

“The first card was sent without the personalised insert. I received email apologising and was informed the company had corrected this by posting a replacement card, including the personalised insert, first class post. Fortunately it arrived in time.”

Helpful Report

Posted 5 years ago

Thank you for leaving your review, it's good to know that, fortunately, we were able to rectify our mistake in time. We do hope this experience won't deter you from shopping with us again. Sadly mistakes do happen on rare occasions but we always do our level best to put things right and to learn from our errors. We really hope the recipient was really pleased with their card and we are very sorry to cause you inconvenience.

Posted 5 years ago

wowvow is rated 5.0 based on 1,749 reviews