wowvow Reviews

Name: wowvow
Address: The Clockhouse. Hempstalls Lane, Newcastle Under Lyme
Rating: 4.95

5.0 Rating 1,749 Reviews

99 %

of reviewers recommend wowvow

5.0

Based on 1,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01782639733

Email:

support@wowvow.co.uk

Location:

The Clockhouse. Hempstalls Lane
Newcastle Under Lyme
ST5 0SN

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wowvow 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely envelopes, very quick delivery and easy transaction”

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Posted 3 years ago

We are very proud of our envelope department so we're thrilled to receive your feedback :) Thank you so much for ordering with wowvow and for rating us five star!

Posted 2 years ago

“Very good quality and excellent customer service. Will definitely buy again.”

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Posted 3 years ago

That's so good to know Helen! It's very kind of you to leave us a review and we look forward to being of service again :)

Posted 2 years ago

“Brilliant service, products are high quality, definitely recommend.”

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Posted 3 years ago

Thank you Kulsum, it's lovely to hear our customers praise the quality of their orders and we really appreciate your recommendation. Thank you so much for ordering with us and for giving us five stars!

Posted 2 years ago

“Have been looking for ages for stuff to make my own wedding invitations and this site couldn’t have been more perfect! Everything I needed in one place. Placed my order and it was delivered the next day! Amazing quality and fantastic service. Highly recommend”

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Posted 3 years ago

Hello Gemma, we are so proud to know your special wedding invitations will be made from products you chose at wowvow :) Thank you for your order and for making time to write a review. All the very best with your preparations, we hope we can be of service again for other creative projects; don't forget we're always here for advice should you have any questions :) Thank you for our five stars!

Posted 3 years ago

“The team are very friendly and are always on hand to help with product queries and availability. Delivery is super speedy. A great company!”

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Posted 3 years ago

Thank you so much for your kind review Hayley, we really appreciate it! So pleased you like to shop at wowvow and that your orders reach you quickly :)

Posted 3 years ago

“I have been ordering every 1-2 months for almost 1.5 years. I really like the products. The quality and packaging are very nice. Thank you for everything!”

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Posted 3 years ago

We need to thank YOU, Ozge, for your valued, repeat custom, we really appreciate it!!! We are so pleased that you are always so happy with your orders :)

Posted 3 years ago

“Always very well packaged, quick postage and well presented. Just one little criticism, it would be absolutely fantastic if the codes could be stuck on the items so easy to check off the invoice when delivered. So happy with all the items and a wonderful place to shop from though.”

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Posted 3 years ago

Hello, thank you for your review, we are so pleased to read your comments and delighted your order reached you swiftly. It's never a problem to identify products, always happy to if asked. Rather than stick codes onto products we create a list that's printed out and this lists each item (A4 sheet/envelope etc) in the same order in which they are stacked. The customer can then cut out and stick on the tabs if wished, or refer to the list and create their own code reference. Just add a note to your order (on the page you checkout) and we will help you identify card/paper/envelopes, no problem at all! Most non-paper/card items will already have a code attached. We will always do what we can to help :) Thank you for our 5 stars!!!

Posted 3 years ago

“Lovely wrapping. Quick delivery. Very happy. Thank you for the treat! Sweet surprise! Much appreciated.”

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Posted 3 years ago

You're welcome Giusi! Thank you for making time to leave us a review, we are delighted that you were happy with your order :)

Posted 3 years ago

“Very quick delivery and lovely items”

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Posted 3 years ago

Hello Jackie, thank you for your lovely comments; we're so pleased you were happy with your order :)

Posted 3 years ago

“I ordered supplies for wedding invitations, and I wasn’t disappointed, the quality of the card and paper received was amazing, also it said online there wasn’t the quantity I needed of envelopes so emailed and they made sure there was enough when I came to order, so customer service also 100%, packaging was also spot on so nothing was damaged, would definitely order from them again”

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Posted 3 years ago

Hello Shellie, thank you so much for leaving us such a lovely review! We are glad you called as we'll always do what we can to help if we are able. We hope you enjoy assembling your invitations and look forward to being of service again in the future. Thank you for our five stars too! :)

Posted 3 years ago

“Beautiful embelishment very pleased with purchase arrived quickly”

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Posted 3 years ago

That's great news, Claire! We always want to make sure our products are lovely, and something we'd want to receive ourselves, so we are delighted to read your comment :)

Posted 3 years ago

“Always an excellent service from wowvow. From ordering products to their customer service, We've always had a great experience.”

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Posted 3 years ago

Thank you, Emma! We really value and appreciate your custom and your review has made a lovely sunny day even better :)

Posted 3 years ago

“I've uses wowvow on several occasions over the past few years and must say how impressed I am with the customer service, products and packaging. Every parcel turns up immaculately presented. My orders are always fulfilled quickly and when I've called for help, the staff have been first class. Many thanks. Takes the pain out of shopping.”

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Posted 3 years ago

Thank you so much for your lovely remarks John, we really appreciate them. It means a lot to us to know you're pleased with our service on so many levels. We look forward to being of service again, next time you need us :)

Posted 3 years ago

“Always pleasant, helpful staff. Orders received as expected and contents packed well. Would highly recommend.”

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Posted 3 years ago

Your recommendation means a great deal to us, as do your kind comments, thank you very much :)

Posted 3 years ago

“Wowvow is amazing! Strongly recommended! We made our first order but then we cancelled it because we thought we would have faced issues for customers clearance (as Uk based company). We re-ordered everything a couple of days after and everything went well! Great thank you for your help and support!”

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Posted 3 years ago

Hello Mariapia, thank you so much for letting us know everything reached you safely we are delighted to hear that :) We really appreciate your kind words and your recommendation!

Posted 3 years ago

“I ordered small brooches to glue on the front of my wedding jnvitations. When they came i was surprised how lovely they were. Would definitely use you again. Thanls”

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Posted 3 years ago

That's such good news Hazel, we just want everyone to love our products and be pleased with their orders! Thank you so much for your review :) Do send us a photo when they're complete!

Posted 3 years ago

“Excellent! Customer service were incredible will definitely be using again”

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Posted 3 years ago

Thank you so much for sharing your lovely invitations, we are so pleased you were happy with your shopping experience :) How exciting, the time will fly by!

Posted 3 years ago

“Absolutely fantastic service. I was let down by a supplier and Mark came to my rescue I'm sure he is a super hero. Quality of products are always second to none and the customer service is the best I have experienced. No competitors come close.”

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Posted 3 years ago

Wow Nicky, what a lovely review for us to read, you've made our week/month/year!!! As you can imagine Mark is quietly blushing; you're right he is amazing, but don't tell him we said that! :):):) We are so grateful for your valued custom and so pleased you choose to shop with us. We do always try our best to get the phone, respond to emails quickly and get back to customers as fast as possible, we are just so pleased we were able to help yesterday. Thank you for our five stars, we'll let Mark have them :)

Posted 3 years ago

“Always a great service and fab products!”

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Posted 3 years ago

It's lovely to know you like the products we stock. We pick the products we love, hoping everyone else loves them too, so it's great to get feedback like yours :) Thank you so much for your custom!

Posted 3 years ago

“Great company with fantasic coustomer service”

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Posted 3 years ago

Tracey you're very kind, we do try to be as helpful as possible so your comments are much appreciated, thank you!

Posted 3 years ago

wowvow is rated 5.0 based on 1,749 reviews