wowvow Reviews

Name: wowvow
Address: The Clockhouse. Hempstalls Lane, Newcastle Under Lyme
Rating: 4.95

5.0 Rating 1,749 Reviews

99 %

of reviewers recommend wowvow

5.0

Based on 1,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01782639733

Email:

support@wowvow.co.uk

Location:

The Clockhouse. Hempstalls Lane
Newcastle Under Lyme
ST5 0SN

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wowvow 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods as described and considered very good value. Trader recommended.”

Helpful Report

Posted 3 years ago

We really appreciate your comments and recommendation Dianne, thank you very much for leaving us a review :)

Posted 3 years ago

“I have a little paper craft hobby and was looking for a specific item and found it here. The website was easy to navigate the pictures and descriptions were excellent. I loved the fact that you could order some examples, which I did. The quality was without a doubt excellent, as was every part of my transaction. I have to say the packaging was the one of the best I've ever seen and reminded me of the care you would take in wrapping a gift. Talking of gifts there was also a sweet little gift popped in with my order. Everything arrived in perfect condition. I am so pleased to have found wowvow and will be ordering again from them. My order was small but the care and attention I received just tells me that every customer is valued. Thank you wowvow.”

Helpful Report

Posted 3 years ago

Gosh, Gailie, thank you so much for leaving us such a lovely review!! It really means a huge amount to read your comments. Knowing you enjoyed your shopping experience with us, and that you were so happy with the products you chose, and the packaging is wonderful to hear. We love what we do, and the products we offer, so hope very much we will be able to be of service again :)

Posted 3 years ago

“Great service, super fast and beautiful packing”

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Posted 3 years ago

Thank you Julia, we really appreciate your comments :) We try hard to pack carefully, efficiently and quickly, but we also want our customers to enjoy the presentation so it's lovely you mentioned this, thank you.

Posted 3 years ago

“Always great service and fast delivery”

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Posted 3 years ago

Thank you Rebecca for making time to leave us a review, we really appreciate your lovely, positive comment :)

Posted 3 years ago

“easy to use website and never have a problem finding what I want. Delivery is quick, the items are beautifully packaged and arrive in perfect condition, its a joy to receive it! And of course there is a little sweetie which is enjoyed too! You can tell this company care for their customers and for their products. Keep up the good work”

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Posted 3 years ago

Diane, thank you so much for leaving us such a lovely review and for giving us five stars! Knowing how much hard work goes on 'behind the scenes' it's a joy to know, as a customer that you enjoy shopping with us and think we do a great job :) We really do care and your comments inspire us to aim higher and higher!

Posted 3 years ago

“Consistently excellent service. Delivery incredibly fast.”

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Posted 3 years ago

We are very grateful for your custom Deborah and thank you sincerely for your kind comments, they are very much appreciated!

Posted 3 years ago

“Purchased A3 paper to feline an Antique Chess Table Draw. The paper proved perfect, strong good quality, adhered well to the substrate. I was very pleased with the price, and how the stock was packaged.”

wowvow 5 star review on 25th January 2022

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Posted 3 years ago

What a stunning transformation! It looks amazing, there's nothing quite like a good 'before and after' photograph! The whole table looks amazing. We are so pleased you were so happy with your purchase; thank you for sharing your work, it's always so lovely to see the projects and stationery our products are used on :)

Posted 3 years ago

“Order arrived very quickly and looks identical to the image on site, very pleased”

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Posted 3 years ago

That's good news :) thank you so much for leaving us a review

Posted 3 years ago

“I use wowviw regularly. Brilliant service, wonderful products, great packaging. Would highly recommend.”

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Posted 3 years ago

Mrs Halfpenny, you're so kind to leave us such a glowing review! We value your custom so much and your recommendation means a great deal to us, thank you :)

Posted 3 years ago

“quick delivery , great product”

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Posted 3 years ago

Thant's great to know, thank you for leaving us a review :)

Posted 3 years ago

“Received a very prompt response to my query before ordering A3 vellum And received order within a couple of days - would recommend this supplier”

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Posted 3 years ago

Thank you very much Sheila for your kind comments! We do keep a close watch on enquiries and try hard to answer the phone at all times; so much easier to try and help or respond to a query straight away. Your recommendation is much appreciated thank you :)

Posted 3 years ago

“Excellent customer service. Ordered the wrong amount of cards and they changed my order and refunded me immediately. The guy I spoke to on the phone was so helpful. Very rare now, but very pleasant, to still be able to phone a company to sort a problem rather than just over email. Personal touch always better. Great service”

Helpful Report

Posted 3 years ago

Thank you so much Lowri for your lovely comments. We are so pleased you had a good shopping experience and thank you so much for referencing our customer service we really appreciate it :) We love to chat and will always do our best to advise, guide, and help our customers. Thanks so much for our 5 stars!

Posted 3 years ago

“Excellent range of items and great prices. Had a stock issue and spoke to Mark who was very helpful and knowledgable about their products and supplied with alternative items which suited my requirements perfectly.. Highly recommended”

Helpful Report

Posted 3 years ago

Thank you so much for your lovely comments Jayne. We must apologise for the delay in saying 'thank you', for leaving a review. Mark was thrilled to read this; (he is a total star!) We always love to make sure we can support our customers and suggest alternatives if a first choice is not available, very glad we were able to help :) Thank you for recommending us!

Posted 3 years ago

“I love your embellishments and also it is first class delivery so thankyou”

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Posted 3 years ago

Hello Madeleine, thank you so much for your review, you're very kind. Apologies for not saying thank you sooner for your comments and the 5*s!

Posted 3 years ago

“Beautifully wrapped and fast delivery even it was Christmas”

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Posted 3 years ago

Thank you Michelle for your review; we are so pleased you were happy with your order. I'm so sorry we've not been able to reply and say thank you as quickly as your order was dispatched!

Posted 3 years ago

“Very good service and high quality products.”

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Posted 3 years ago

Thank you so much, we do apologise for our late response, your review is much appreciated!

Posted 3 years ago

“Excellent quality products and service.”

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Posted 3 years ago

Thank you Rosemarie; we are delighted you were pleased, but we are very sorry not to have said thank you sooner for taking time out to write us a review, we really appreciate it :)

Posted 3 years ago

“So helpful, quick response, quality products,”

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Posted 3 years ago

Thank you Mandy! So sorry for the delay in our reply; we are very grateful you left us a review, and delighted you were pleased :)

Posted 3 years ago

“I love dealing with Wowvow. The quality of their products is amazing and the speed of their delivery is great too. Any time I’ve had a query they are happy to help. Keep up the good work”

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Posted 3 years ago

I wish we'd been able to get back to you sooner; thank you so much for your lovely comments, we really appreciate them :)

Posted 3 years ago

“VERY HAPPY WITH THE QUALITY OF THE GOODS AND THE DELIVERY WAS SPOT ON, MANY THANKS”

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Posted 3 years ago

Thank you for leaving us this lovely review. We're so sorry not to have said 'thank you' until now; we hope we can be of service again :)

Posted 3 years ago

wowvow is rated 5.0 based on 1,749 reviews