Frankie & Benny's Reviews

4.2 Rating 184 Reviews
A-
Happiness Grade
A-

Customer Service - Good

80.00%
Industry Average
Excellent service from a lovely girl and went and asked for the manager to commend her for her level of service.
posted 6 months ago - Jimmy
I'm a carer for one of my clients with disabilities, his favourite place to go and eat is Frankie and Benny's in Taplow, South Buckinghamshire. The staff there are very friendly, especially, Rhys and Kelly, they are so accommodating, and go all out in making it a great experience for us. Service is brilliant, food is great. We always leave with a full belly and a smile on our faces. 😀👍
posted 1 year ago - Raj and Neil
The food was OK and the service was good, but oh!...how I was disappointed with Frankie and Benny's. There was none of the Wonderful fifties music in the background, no Italian lesson when I went to the bathroom, in other words, it's not Frankie and Benny's any more. The atmosphere is gone. Memories shattered.
posted 2 years ago - Zoe
Good service, friendly and quick
posted 2 years ago - Anonymous
Friendly staff . Good service lovely food really enjoyed my vegan burger meal and my vegan speculous cookie dough pudding
posted 2 years ago - Chatterbox
Tim was our waiter on my daughters 21st birthday lunch but we also had a 4 year old with us. His service couldn’t have been better. He was attentive to my granddaughter who started out quite shy and he sang happy birthday! Tim was generally just a really happy up beat guy but his attitude made our visit special. Thanks so much we will definitely be back.
posted 2 years ago - Sue james
Excellent service by Jessica. Excellent food, drinks and atmosphere. It was my birthday so they played the happy birthday song. It was special, thank you F&B staff. The only snag was that I did not like my apple pie dessert.
posted 2 years ago - Josie
Excellent service and suggestions by Jessica. Excellent food, drinks, atmosphere. It was my birthday and they made it special with a birthday song. The only snag was I did not like my apple pie dessert.
posted 2 years ago - Josie
Great service from Conchita at Burleigh House today. Lovely food too.
posted 2 years ago - Jo
Nice atmosphere good service. Downside, a little pricey, (e. g. £3.40 for a side of chips, £7.00 for a gin. Two people for a starter, 1 drink and mains £50) Overall, food OK, but value for money not so good. There cheaper options that are better.
posted 2 years ago - Trev