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Mamas & Papas Reviews

2.7 Rating 49 Reviews
B
Happiness Grade
B

Customer Service - Good

75.00%
Industry Average
Great delivery and service everytime I have used them. Recently brought a baby bjorn bliss bouncer with discount and the product is great and as described. Mamas and papas will always be a go to for my baby!!
posted 7 years ago - Molly Parker
Great quality in products! Quick and efficient customer service, I was charged incorrectly full price for an item that was discounted and they refunded me promptly. I only drop a star because of their return policy: you have to pay postage to return an item. I would think that such a big company would offer free returns.
posted 7 years ago - DANAI
Superb customer service and excellent price-match.
posted 7 years ago - Joe Webster
Ordered a flip xt 2 carrycot as the assistant in store said it was sleep safe for over night sleeping. When I took it out there was no mention of it in the instruction booklet. I contacted the customer services and they said it was not! It was too late for me to return .
posted 8 years ago - Meera
Excellent discounts, fantastic service and quick delivery!
posted 8 years ago - Michelle Robertson
Easy to order and fast delivery. Great service as always.
posted 8 years ago - Anonymous
We visited the store in Westfield Stratford London and the customer service was the best we have received and subsequently ordered the mamaroo.
posted 8 years ago - Urvashi Parekh