“As a long-distance runner currently training for the New York Marathon, finding the right nutrition is crucial. I recently purchased a variety of energy gels from Aid Station, and the experience was fantastic. Aid Station is the perfect one-stop shop for trying out different brands, allowing me to experiment with what works best for me. Their communication via email was excellent—prompt, clear, and helpful. On top of that, the speed of delivery was impressive. I received my order quickly, ensuring I could stay on track with my training schedule. I highly recommend Aid Station for any runner looking to enhance their performance with quality products and top-notch service.”
“Was my fisrt purchase with Aid Station, was the only situation that I didn't like was they didn't leave the package on the place in my house (I have one space in fornt of the door safe and specific for this), so I had to go on Australian Post to get. Also the price for delivery was almost the price of the product. (too expensive)”
Hi Luiza,
Thank you for your recent order and for sharing your feedback with us!
All our parcels require a signature due to some of the high-value items we offer. However, you can easily request to remove this requirement through the AusPost App or by following the prompts in your tracking link. If you'd prefer, we can also assist you with this—just reach out to our customer service at any time! 🤗
Also, don't forget that you qualify for free shipping on all orders over $99 across Australia. The $11 delivery fee is standard for interstate orders (VIC to QLD) when delivered to non-metro areas.
Best regards,
Team Aid Station
PS. Keep up the great work!💪
“Aid station provides a one stop shop for a great range of endurance accessories and nutrition options! Aid station also provides some awesome bundles to purchase at great prices.”
“I think the shipping was very fast for it coming from AUS to NZ. I like the variety in types of products and the bundle sets. I wish shipping to NZ would be free over $50 so I wouldnt have to spend so much every time”
“Amazing customer service, free shipping over $99 and products that are natural and easy to digest (I purchased gels and drink powders for a half marathon I am training for). Will definitely buy again :)”
“I love Aid Stations awesome range of products, super quick delivery time and use of more sustainable packaging. Plus the personalised note is nice to read when I open my goodies 😊”
“Great range of products to try and see what works for your sporting/fitness needs. Fast delivery. My order helped power me through my recent half marathon!”
“I’m not sure I can think of a negative. The variety available to choose from and the speed of delivery make Aid Station my go to. The little encouraging messages with each delivery are a nice touch.”
