“Products dispatched quickly and excellently packaged with sustainable materials! What more could you ask for?
It's a shame that Australia post can't seem to do their job properly and deliver express postage to an address less than 100 km away from the dispatch centre within the promised time frame.”
“Great range of products and the handwritten thank you notes in the package are a really nice touch! Delivery can take longer than expected so plan in advance.”
Hi Steven, thank you for your review. Our team highly appreciates your feedback and we make every effort to ensure timely delivery. We understand the importance of receiving your goods on time, especially for events or races. However, once the parcel has left our warehouse, we unfortunately cannot control AusPost.
I have checked your order, which was placed on a Monday (after our daily cut-off time for same-day dispatch, which is at 1pm Melbourne time). Your parcel left our warehouse on time the next morning (Tue). Unfortunately, that week, Friday was a public holiday, which may have delayed your parcel's delivery to Monday morning. The AusPost Parcel Post option for interstate delivery can take anywhere between 3-7 business days. We highly recommend that our customers choose the Express Delivery option if the parcel is needed in time for a special event or race. While we do our best to handle our part correctly and on time, we cannot speak on behalf of AusPost.
Thank you for your loyalty Steven; rest assured that here at Aid Station, we always strive to deliver to you on time in the future! :)
“Great multisport marketplace. Plenty of variety of top tier and local products. Deliver was faster than expected, and the shopping experience seamless.”
“I have made a few purchases from Aid Station. I like the simplicity of being able to order from a variety of suppliers in one location. My order always arrives quickly and I have never had any issues. I highly recommend Aid Station.”
“Very easy to order and great products and value for money. I ordered on a Sunday night and delivered on a Wednesday always love the personalised notes with my orders”
“Aid station have the products I need, want and more. And to make it even sweeter, they put in a personal note of encouragement which is a really nice touch. I love that”
“Easy to order, postage very quick and always a kind note of encouragement in every package.
As for the range, never short on choice. I have my faves but love a few random purchases too”
“I have used Aid Station a few times now. The orders always arrive quickly, are correct, and are nearly packed with a hand written message. Definitely recommend.”
