BoxUp Reviews

Name: BoxUp
Address: 1303 East Industrial Drive, Terre Haute, IN,, 1303 East Industrial Drive, Terre Haute, IN,, Indiana
Rating: 4.69

4.7 Rating 5,402 Reviews

94 %

of reviewers recommend BoxUp

4.7

Based on 5,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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BoxUp 5 star review on 11th December 2025

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for prompt responses.”

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Posted 9 months ago

“a very functional application.”

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Posted 9 months ago

“Just unfamiliar with submitting the design as I'm still new.”

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Posted 9 months ago

“I wish there was a way to make it more affordable and I would order more.”

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Posted 9 months ago

“Excited to receive my first box!”

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Posted 9 months ago

“The print is crisp and clear. I love the finish and feel! I with the cardboard was a little more sturdy. The design tool is easy to use and intuitive. Thank you UpBox!”

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Posted 9 months ago

Hi Jimmy! Thank you for your kind review! We're delighted to hear that you loved the crispness and clarity of the print, as well as the finish and feel of your product. We appreciate your feedback about the cardboard's sturdiness—your insights help us improve. If you need any further assistance, just let us know! Thanks for choosing BoxUp!

Posted 9 months ago

“I wish they had more design options”

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Posted 9 months ago

“The boxes are great quality!”

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Posted 9 months ago

“appreciate being able to get a sample for $1”

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Posted 9 months ago

“This is my first time using your platform and I found it a good platform to use. Although I am new to creating a designer box, I am happy with it and will be using it again.”

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Posted 9 months ago

Hi Catrina! Thank you for your wonderful feedback! We're delighted to hear that you found our platform user-friendly and that you're happy with your first experience creating a designer box. It's great to know you'll be using us again! If you have any questions or need assistance in the future, we're always here to help.

Posted 9 months ago

“NO COMMENTS”

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Posted 9 months ago

“The process to order was quick and easy.”

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Posted 9 months ago

“Addition box sizes needed for mailer boxes. Also, to be better positioned with competition, custom sizing should be offered”

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Posted 9 months ago

Hi Marc! Thank you for your review. We appreciate your feedback regarding the addition of box sizes and custom sizing options. Your insights are invaluable as we work to enhance our offerings and stay competitive. We're always looking for ways to improve, and suggestions like yours help us get there. If you have any more ideas or need assistance, please don’t hesitate to reach out!

Posted 9 months ago

“Good”

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Posted 10 months ago

“Love it”

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Posted 10 months ago

“N/a”

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Posted 10 months ago

“Process was easy to follow. I enjoyed customizing my project.”

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Posted 10 months ago

“Designed my box using the site, and the process was successful! However, I had some difficulty using the template downloaded files for Canva — wish it was a bit more seamless. Overall, though, a great experience!”

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Posted 10 months ago

Hi Jennifer! Thank you for taking the time to leave us a review! We’re glad to hear that you had a successful experience designing your box. We appreciate your feedback regarding the Canva template and will definitely look into ways to make that process more seamless. If you have any further questions or need assistance, please don't hesitate to reach out.

Posted 10 months ago

“So far I've just placed the order and found the chat representative to be very helpful. The design process was easy as well. Can't wait to get my order so I can rave about the quality.”

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Posted 10 months ago

Hi Tara! Thank you for your thoughtful review! We’re glad to hear that you found our chat representative helpful and that the design process was a breeze for you. We can't wait for you to receive your order and share your thoughts on the quality! If you need any assistance, feel free to reach out.

Posted 10 months ago

“Very helpful and easy to use”

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Posted 10 months ago

BoxUp is rated 4.7 based on 5,402 reviews