BoxUp Reviews

Name: BoxUp
Address: 1303 East Industrial Drive, Terre Haute, IN,, 1303 East Industrial Drive, Terre Haute, IN,, Indiana
Rating: 4.69

4.7 Rating 5,410 Reviews

93 %

of reviewers recommend BoxUp

4.7

Based on 5,410 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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BoxUp 5 star review on 11th December 2025

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please send to me ASAP, I screwed up the first batch and we have a event on the 18th. Thank you”

Helpful Report

Posted 1 year ago

Thank you Barry! We greatly appreciate your business! Customer Satisfaction is our number one priority, feel free to chat with us to check the status of your order.

Posted 1 year ago

“easy to use.”

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Posted 1 year ago

Thank you Kat! Our design tool has been created with the inexperienced designer in mind and we are happy you found it easy to use! To be updated on news, product updates and sometimes offer codes, Please sign up for our newsletter, at the bottom of any BoxUp web page.

Posted 1 year ago

“I did not like that they do not accept returns to print on the 2nd side.”

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Posted 1 year ago

Customer Satisfaction is our number one priority, I do apologize for your experience. We do offer the option of inside and outside print when placing the order on select styles. To be updated on news, product updates and sometimes offer codes, Please sign up for our newsletter, at the bottom of any BoxUp web page.

Posted 1 year ago

“User friendly and I like that you offer a free printed proof”

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Posted 1 year ago

Thank you Cassidy! Our design tool has been created with the inexperienced designer in mind and we are happy you found it easy to use! To be updated on news, product updates and sometimes offer codes, Please sign up for our newsletter, at the bottom of any BoxUp web page.

Posted 1 year ago

“Similar to Shutterfly, maybe there should be a feature that tells you if the image will be pixelated before you purchase.”

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Posted 1 year ago

Thank you Heather! We greatly appreciate your business! The 3D view tends to be more pixelated and is really more for placement purposes. A more accurate reading of how your box will print is the 2D view, but as long as you are using high resolution images, your artwork should print crisp and clean. Feel free to chat with us with any artwork concerns in the future.

Posted 1 year ago

“Changing the shipping address to my client was a little clunky. The platform allows you to type over the address but it doesn't save it. I finally found the change addresss button and then was o.k. Operator error!”

Helpful Report

Posted 1 year ago

Thank you Anne! Customer Satisfaction is our number one priority, I do apologize for your experience. Please feel free to chat or call 812-565-9090 whenever you need any assistance with future orders.

Posted 1 year ago

“good decent price. wish there was a better discount”

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Posted 1 year ago

Thank you Jordan! We greatly appreciate your business! To be updated on news, product updates and sometimes offer codes, Please sign up for our newsletter, at the bottom of any BoxUp web page.

Posted 1 year ago

“The design process was a bit cumbersome, overall it was okay.”

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Posted 1 year ago

Thank you Linnette! We greatly appreciate your business! Please feel free to contact us for your next order via chat for basic design assistance. To be updated on news, product updates and sometimes offer codes, Please sign up for our newsletter, at the bottom of any BoxUp web page.

Posted 1 year ago

“I would love to review again once I get the boxes. This is a trial order for us. The process was simple enough and your product looks like it will be comparable to what we have been using.Thank you!”

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Posted 1 year ago

Thank you Crystal! We greatly appreciate your business! To be updated on news, product updates and sometimes offer codes, Please sign up for our newsletter, at the bottom of any BoxUp web page.

Posted 1 year ago

“It was extremely easy to design a custom box for an upcoming customer presentation. I wish I could have used our 3rd party shipping account for the shipment though as it would have been easier on a billing perspective internally. But, other than that, great site!”

Helpful Report

Posted 1 year ago

Thank you Amy! We greatly appreciate your business! We offer third party shipping when you email a Purchase order to orders@boxup.com. To be updated on news, product updates and sometimes offer codes, Please sign up for our newsletter, at the bottom of any BoxUp web page.

Posted 1 year ago

“Would be nice if you could copy designs over to another type or inside/outside. But the chat function was very helpful!”

Helpful Report

Posted 1 year ago

Thank you Kris! Customer Satisfaction is our number one priority! To be updated on news, product updates and sometimes offer codes, Please sign up for our newsletter, at the bottom of any BoxUp web page.

Posted 1 year ago

“good.”

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Posted 1 year ago

Thank you Gavin! We greatly appreciate your business! To be updated on news, product updates and sometimes offer codes, Please sign up for our newsletter, at the bottom of any BoxUp web page.

Posted 1 year ago

“I had a very easy time making my box. The instructions were done well!”

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Posted 1 year ago

Thank you Kristy! Our design tool has been created with the inexperienced designer in mind and we are happy you found it easy to use! To be updated on news, product updates and sometimes offer codes, Please sign up for our newsletter, at the bottom of any BoxUp web page.

Posted 1 year ago

“hope its a good product”

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Posted 1 year ago

Thank you Landen! We hope that you are happy with our products! To be updated on news, product updates and sometimes offer codes, Please sign up for our newsletter, at the bottom of any BoxUp web page.

Posted 1 year ago

“Great website”

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Posted 1 year ago

Thank you Jose! Our design tool has been created with the inexperienced designer in mind and we are happy you found it easy to use! To be updated on news, product updates and sometimes offer codes, Please sign up for our newsletter, at the bottom of any BoxUp web page.

Posted 1 year ago

“Easy to design and use”

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Posted 1 year ago

Thank you Crystal! Our design tool has been created with the inexperienced designer in mind and we are happy you found it easy to use! To be updated on news, product updates and sometimes offer codes, Please sign up for our newsletter, at the bottom of any BoxUp web page.

Posted 1 year ago

“thanks”

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Posted 1 year ago

Thank you Charlie! We greatly appreciate your business! To be updated on news, product updates and sometimes offer codes, Please sign up for our newsletter, at the bottom of any BoxUp web page.

Posted 1 year ago

“very user friendly”

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Posted 1 year ago

Thank you Rachel! We greatly appreciate your business! To be updated on news, product updates and sometimes offer codes, Please sign up for our newsletter, at the bottom of any BoxUp web page.

Posted 1 year ago

“Love the boxes.”

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Posted 1 year ago

Thank you Teria! We greatly appreciate your business! To be updated on news, product updates and sometimes offer codes, Please sign up for our newsletter, at the bottom of any BoxUp web page.

Posted 1 year ago

“Had to adjust my design, even after using provided temp. Also, it would be very beneficial to be able to move freely around the 2-d view on box when adjusting the design. (Example: on illustrator the hand tool allows you to move freely around design without moving the design)”

Helpful Report

Posted 1 year ago

Customer Satisfaction is our number one priority, I do apologize for your experience. Feel free to reach out to us through chat with any basic design questions you may have.

Posted 1 year ago

BoxUp is rated 4.7 based on 5,410 reviews