BoxUp Reviews

Name: BoxUp
Address: 1303 East Industrial Drive, Terre Haute, IN,, 1303 East Industrial Drive, Terre Haute, IN,, Indiana
Rating: 4.69

4.7 Rating 5,412 Reviews

93 %

of reviewers recommend BoxUp

4.7

Based on 5,412 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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BoxUp 5 star review on 11th December 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good process”

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Posted 6 months ago

“This is my second time placing this order. There was some kind of water issue in the UPS truck and they were all ruined. They're supposed to be filing a claim. I called Box Up customer service to find out what to do and she wasn't able to do anything over the phone, said to just reorder and keep you posted. Hoping it all works out and I don't have to pay twice.”

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Posted 6 months ago

Hi Georgana, Thank you for sharing your experience with us. We're really sorry to hear about the issues you faced with your order. It's concerning when unexpected situations arise, and we appreciate your patience as we navigate this. We want to ensure you have a smooth resolution, and we're here to support you throughout the process.

Posted 6 months ago

“Approval process was a little complicated at first, but after completing the process I felt better about it. Thank you Beverly Makow for Anne Rieniets”

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Posted 6 months ago

Hi Anne! Thank you for your feedback! We're glad to hear that, despite the initial complications, the approval process left you feeling more confident. Your insights help us improve, and we’re here to support you anytime!

Posted 6 months ago

“Alexis helped me out and it was effortlessness will absolutely be back”

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Posted 6 months ago

“It is with utmost hesitancy that I place this order . . . I have been seeking resolution for a couple issues related to this order for almost a week, have made numerous contacts via chat, email and phone, and have not seen ANY follow through on my inquiries. We have loved our precious orders from you, and I'm disappointed that this has been the path taken. At the very least, I would appreciate my order being expedited at no additional charge, to compensate for the hours I've spent trying to get this resolved. Thank you for considering, we TRULY want to continue our business with you, but as a small business, we cannot afford to commit to this type of customer service.”

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Posted 6 months ago

Hi Natalie, Thank you for your valuable feedback! We sincerely apologize for the frustrating experience you've had with your order. Your loyalty means a lot to us, and we're committed to improving our customer service. We'll definitely take your request for expedited processing into consideration as we work to resolve your issue. We truly hope to keep you as a satisfied customer and to enhance your future experiences with us.

Posted 6 months ago

“Easy to design”

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Posted 6 months ago

“great”

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Posted 6 months ago

“Great site!”

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Posted 6 months ago

“Great”

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Posted 6 months ago

“great”

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Posted 6 months ago

“easy to upload file, hope product looks as good as the proof”

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Posted 6 months ago

“your new approval system is the pits! don't like it at all”

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Posted 6 months ago

“Ordered one box and loved it”

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Posted 6 months ago

“worked great.”

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Posted 6 months ago

“I love box up!”

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Posted 6 months ago

“w”

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Posted 6 months ago

“I DO NOT LIKE THE NEW PROOFING SYSTEM”

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Posted 6 months ago

“Love these boxes and the process to order! SO EASY!”

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Posted 6 months ago

“Easy to use.”

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Posted 6 months ago

“Easy to use, Thank you.”

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Posted 6 months ago

BoxUp is rated 4.7 based on 5,412 reviews