BoxUp Reviews

Name: BoxUp
Address: 1303 East Industrial Drive, Terre Haute, IN,, 1303 East Industrial Drive, Terre Haute, IN,, Indiana
Rating: 4.69

4.7 Rating 5,398 Reviews

93 %

of reviewers recommend BoxUp

4.7

Based on 5,398 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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BoxUp 5 star review on 11th December 2025

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good”

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Posted 4 months ago

“a tape dispenser that fits the tape would be a nice add on”

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Posted 4 months ago

“Easy to use but the editor was glitching when trying to align image and cover white spaces. Image kept resizing by itself.”

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Posted 4 months ago

Hi Kimbery! Thank you for your feedback! We're glad to hear that you found our platform easy to use. We apologize for the glitches you experienced with the editor, as we understand how frustrating that can be. Our team is constantly working on improvements, so your input is valuable. We appreciate your support and hope you have a smoother experience moving forward! Warm wishes, Team BoxUp.com

Posted 3 months ago

“just wish was easier to navigate this online system”

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Posted 4 months ago

“very speedy”

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Posted 4 months ago

“Ordering is easy. Only hustle is when they want files sent in and then charge additional for shipping to meet when we need items. We always love the quality of the boxes and have been customers for almost 2 years”

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Posted 4 months ago

Hi Lo! Thank you for your insightful review! We're glad to hear that ordering is easy for you and that you love the quality of our boxes. We appreciate your feedback regarding shipping costs and will certainly take it into consideration as we continue to improve. Thank you for being a loyal customer for almost 2 years – we truly value your support! Warm wishes, Team BoxUp.com

Posted 4 months ago

“Online design program is very useful but a little glitchy. Had some issues with the crop image function and the page going back and restarting repeatedly. Would be useful to be able to download my own font to use.”

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Posted 4 months ago

Hi Nicole! Thank you for your insightful review! We're glad to hear that you find our online design program useful. We appreciate you bringing the glitchy crop image function and page restarts to our attention; we're always working to improve the user experience. Your suggestion about being able to download custom fonts is fantastic and we'll certainly consider it for future updates. Warm wishes, Team BoxUp.com

Posted 4 months ago

“Easy to use. I do wish there was a way to leave a note or say center text on packaging based on size.”

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Posted 4 months ago

Hi Jennifer! Thank you so much for your thoughtful review! We're delighted to hear that you found our platform easy to use. We truly appreciate your suggestion about adding a note feature or centering text based on package size—this kind of feedback is invaluable as we look to enhance your experience. Warm wishes, Team BoxUp.com

Posted 4 months ago

“It was very easy to custom make our tabletop display box.”

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Posted 4 months ago

“Check out did not work with the Promocode I was given and it took days to get it resolved. Other than that, it was great.”

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Posted 4 months ago

Hi Sally! Thank you for your review! We're sorry to hear about the issues you experienced with the promo code at checkout, but we're glad you found the rest of your experience great. We're always here to help, and your feedback is important to us as we work to improve. Best wishes, Team BoxUp.com

Posted 4 months ago

“Easy to design”

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Posted 4 months ago

“This site is very user friendly. If they wouldn't have discontinued the 12" Gable Boxes it would have been a "Very Good"!”

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Posted 4 months ago

Hi Lynnetta! Thank you for your nice review! We’re glad to hear that you found our site user-friendly. We appreciate your feedback about the 12" Gable Boxes and will keep it in mind as we consider future offerings. Your support means a lot to us! Warm regards, Team BoxUp.com

Posted 4 months ago

“Good!”

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Posted 4 months ago

“na”

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Posted 4 months ago

“Great box and printing! Assistance with the art was fantastic! Got a nasty papercut from the edge of the box when opening the lid on the Custom Display Mailer Box, so be careful [don't want customers suing us] !!”

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Posted 4 months ago

Hi Tabatha! Thank you for your great review! We're so glad you loved the box and printing, and that our team could assist you with the art. We're really sorry to hear about the papercut; safety is important to us, and we appreciate your cautionary note! Your feedback is invaluable in helping us improve. Warmest regards, Team BoxUp.com

Posted 4 months ago

“helpful chat associate”

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Posted 4 months ago

“Good Method But should provide the "TAB" to download the PDF document of the Proof”

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Posted 4 months ago

“Design Process was easy”

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Posted 4 months ago

“Thank you Eric!”

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Posted 4 months ago

“Good”

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Posted 4 months ago

BoxUp is rated 4.7 based on 5,398 reviews