BoxUp Reviews

Name: BoxUp
Address: 1303 East Industrial Drive, Terre Haute, IN,, 1303 East Industrial Drive, Terre Haute, IN,, Indiana
Rating: 4.69

4.7 Rating 5,422 Reviews

93 %

of reviewers recommend BoxUp

4.7

Based on 5,422 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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BoxUp 5 star review on 11th December 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“kEEP UP THE GREAT WORK”

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Posted 1 year ago

“Pretty simple design process! Thank you!”

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Posted 1 year ago

“Great customer service with photo resolution.”

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Posted 1 year ago

“The help I received when editing was extremely appreciated. Caroline was prompt and knowledgeable and it made the final edits to my boxes so much easier.”

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Posted 1 year ago

“The virtual editing system and live product viewer as you'r producing the box design is very helpful for giving the customer the utmost confidence what the end result will look like! I love that theres no minimums and a free proof of your first single item to make sure the overall quality fits your expectations!”

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Posted 1 year ago

“should be a free sample for one order to do a trial run. way too expensive for one box and shipping is unacceptable”

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Posted 1 year ago

“I ordered the free sample before placing my large order and was impressed with the quality of the printing. I am also glad I ordered the sample to double check the size I needed.”

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Posted 1 year ago

“WORKED OUT SO FAR”

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Posted 1 year ago

“Great Site”

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Posted 1 year ago

“AWESOME SERVICE!”

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Posted 1 year ago

“Easy to design and a easy box to work with”

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Posted 1 year ago

“Keep Being Awesome Team!”

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Posted 1 year ago

“Worked on phone On computer hard to finish order,kept closing down”

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Posted 1 year ago

“This site is very user friendly and takes care of customers even before they purchase an order.”

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Posted 1 year ago

“The site crashed a couple of times during my visit. I was unable to order my samples from the main display mailer screen, I had to chat with someone to get a special link. I would like to be able to order a limit of 2 samples per size...that would be nice. One for the company to use as a sample and one to send with the customer for them to check with their team. Also, why are you charging $4 shipping per box, these can ship in the same package...seems a little shady.”

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Posted 1 year ago

Hello Tink. If you are looking for special sample boxes for something more than just one specific project, please contact jon@boxup.com what he might be able to do.

Posted 1 year ago

“It was frustrating that everytime I went "BACK" all the information was lsot and I had to start over.”

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Posted 1 year ago

“Good”

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Posted 1 year ago

“Love the customization”

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Posted 1 year ago

“good”

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Posted 1 year ago

“Wish I could talk to someone about color. Otherwise easy process.”

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Posted 1 year ago

We have live chat agents and a phone line that are available Monday-Friday during normal business hours. They can help answer your questions!

Posted 1 year ago

BoxUp is rated 4.7 based on 5,422 reviews