BoxUp Reviews

Name: BoxUp
Address: 1303 East Industrial Drive, Terre Haute, IN,, 1303 East Industrial Drive, Terre Haute, IN,, Indiana
Rating: 4.69

4.7 Rating 5,406 Reviews

94 %

of reviewers recommend BoxUp

4.7

Based on 5,406 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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BoxUp 5 star review on 11th December 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very responsive and excellent customer service!”

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Posted 6 months ago

Hi Carol! Thank you for your review! We’re so pleased to hear that you found our customer service to be excellent and responsive. Your satisfaction is our priority, and we’re here for you whenever you need us!

Posted 6 months ago

“GREAT FOR MY FIRST TIME”

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Posted 6 months ago

“Good”

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Posted 6 months ago

“.”

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Posted 6 months ago

“.”

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Posted 6 months ago

“thx”

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Posted 6 months ago

“SO EASY TO USE! Love Boxup!!”

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Posted 6 months ago

“easy to reorder!”

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Posted 6 months ago

“This was such a great easy process love it”

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Posted 6 months ago

“Our original order shipment was mis-delivered or lost by UPS. The packages were a part of a bulk delivery to the client (which was signed for) but the boxes were not actually there. This is a situation that happens frequently and UPS/FedEx are aware that this situations occur and can do "package traces" on the individual shipments to get better information. The BoxUp customer service team did not believe our client's claim and have not offered any assistance to follow through on a ups claim to cover this instance. They also forced me to place the reorder myself intsead of handling internally and have not responded to my requests to rush for free due to the circumstances. None of these requests are out of line or "over the top" and its very disappointing to be in this situation. Response times are slow and the information offered is poor. Often the quality of a vendor can be seen when thing go "wrong." Everything is easy when things go right, but BoxUp's handling of this situation was terrible.”

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Posted 6 months ago

Hi John, Thank you for taking the time to share your experience with us. We sincerely apologize for the challenges you've faced regarding your order and the handling of the situation. Your feedback is crucial, and we understand how important prompt communication and support are when issues arise. We are committed to improving our customer service and will take your suggestions into serious consideration. Please feel free to reach out directly at info@boxup.com so we can assist you further and work towards a resolution.

Posted 6 months ago

“I would prefer just approving and everything is all set.”

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Posted 6 months ago

“very good”

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Posted 6 months ago

“great stuff!”

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Posted 6 months ago

“Very Good”

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Posted 6 months ago

“The boxes was made of Excellent quality and they matched my logo colors perfectly”

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Posted 6 months ago

Hi Stephanie! Thank you for your review! We’re thrilled to hear that you found the boxes to be of excellent quality and that they matched your logo colors perfectly. Your satisfaction means the world to us, and we’re here to help whenever you need!

Posted 6 months ago

“I appreciate that I was called to make sure I was satisfied with the product before I ordered”

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Posted 6 months ago

Hi Jimmida! Thank you so much for your review! We’re glad to hear that our call to ensure your satisfaction made a positive impact before you placed your order. Your feedback is incredibly important to us, and we’re always here to make your experience the best it can be!

Posted 6 months ago

“good”

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Posted 6 months ago

“Very easy system to use”

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Posted 6 months ago

“Great easy to use site”

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Posted 6 months ago

“Awesome site!”

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Posted 6 months ago

BoxUp is rated 4.7 based on 5,406 reviews