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Chase AV Direct Reviews

4.9 Rating 161 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
Product is superb quality. Wrapped completely.there customer service is second to none. So helpful. I will definitely order again. 10 out of 10.
posted 1 year ago - Tony Brooks
Great company, customer service above and beyond. Had a wee issue with the product (not Chase AV’s fault) and they resolved quickly and efficiently. Many thanks to Darren. When I’m next in the market for other AV supports, I wouldn’t look anywhere else.
posted 2 years ago - Pete Dunbar
Excellent products Excellent service
posted 2 years ago - David Stevenson
Great service, quick delivery, great price and good communication. Very professional and just what you want.
posted 2 years ago - Anonymous
Really pleased with the cabinate and the best price around Excellent delivery service very prompt Would purchase from you again Thank you Pete
posted 2 years ago - Peter Barnett
It all worked, from start to finish very god service. Brian MoonlightingAVNI
posted 2 years ago - Brian Oneill
The Jual lamp table is both stylish, functional and blends nicely with our existing furniture. Chase AV website was easy to navigate and simple to order from. Our order was despatched promptly but notwithstanding good packing one of the glass tops was damaged in transit. Chase AV and the manufacturer, Jual, responded brilliantly. The new glass top was delivered in 30 hours. Superb customer service from both Chase AV and Jual. Well done.
posted 3 years ago - David Macklen
Excellent product, service very good, quick delivery.
posted 3 years ago - Anonymous
Absolutely the best customer service I have experienced. Nothing is too much trouble for AV Direct and their product manufacturers.
posted 3 years ago - Alan Dixon
Excellent service and good range of products. Delivery was no problem and item taken to room.
posted 3 years ago - Debbie Carey