Thank you for your kind words, Andrea. We’re thrilled you’re happy with the fast delivery and quality. If you need anything, we’re here to help.
Kind regards,
Team chic & fabric
“Il servizio clienti mi ha aiutato in ogni passo aiutandomi a trovare la soluzione per me migliore..gentili e comprensivo per tutte le mie richieste.il tappeto acquistato è arrivato nei tempi previsti ed è divina qualità sublime.ottimo!”
“Amazing product and the ordering service was simple and easy to navigate. Unfortunately UPS (your nominated courier service provider) were a complete nightmare. They “attempted” to deliver my package over 7 times (they lied on every occasion). Thankfully your support staff were extremely helpful and kind. I would have cancelled my order if it wasn’t for their support.”
Thank you so much for your review! 😊
We're so glad to hear you liked the product and that the purchase was easy. We apologize for the delivery issue; unfortunately, this sometimes happens with shipping companies, especially around certain times of the year. We're happy to know our team was able to help you throughout the process.
Thank you for your patience and for trusting us!
“Muy muy recomendable esta tienda, muy buena relación calidad/precio y mucha variedad.
Además información al momento de todo, tanto de las dudas, estado del envío etc..
Un 10!!”
“Francamente las fotos digitalizadas de las telas están retocadas y no coinciden ni los colores ni la textura real, dista mucho en la web son muchos más vivos,así k menos mal que pedí una muestra porque no coincide para nada”
Gracias por tu comentario,
En la web utilizamos las fotografías que nos facilita cada fabricante de sus productos.
Ciertamente, pueden darse variaciones de tono según la pantalla y, en algunos casos, entre distintos lotes de impresión.
Por eso pedir una muestra es una muy buena opción: nada mejor que verlo y tocarlo para decidir con tranquilidad.
Aun así, si realizas el pedido directamente, dispones de 15 días para devolución si no te convence, sin más explicación.
Gracias por ayudarnos a mejorar. Si podemos ayudarte en algo, estaremos encantados 😊
“I was completely satisfied with my choice to order via e-shop from this particular store.
The saleswoman (Sara) with whom we exchanged e-mails about the sale was patient and willing to serve me. The packaging was careful and the fabric without errors and without damage from transportation. The delivery time to a country (EU) outside of Spain was completely reasonable and fast.
If there were more stars than 5 in the rating, I would definitely give it more.”
