Name: Collectables
Address: Units A&B, Patterson Street, Units A&B, Patterson Street, Blaydon
Rating: 4.53

“I love my Charlie Bears Yarg mouse! Thankyou”

Helpful Report

Posted 2 days ago

“Lovely gift and well packed great customer service”

Helpful Report

Posted 6 days ago

Hi Joanne, Thank you so much for taking the time to leave us a 5 star review! We really appreciate your feedback on our products and services. Kind Regards, Collectables

Posted 3 days ago

“Good service.”

Helpful Report

Posted 6 days ago

Hi Kiyoko, Thank you so much for taking the time to leave us a 5 star review! We really appreciate your feedback your experience with us! Kind Regards, Collectables

Posted 3 days ago

“When I ordered the Charlie Bear it said 5 in stock so we ordered it a week before our granddaughter's birthday. It did not arrive. When we contacted Collectables we were told it was on pre-order and should not be long. It had not arrived by Easter. We were told it could be up to 2 months before we got it. They did offer us our money back which we declined in case we could not get it anywhere else. It eventually arrived. Beautiful bear”

Helpful Report

Posted 6 days ago

Hi John, Thank you so much for taking the time to leave us a review. We understand your frustration and apologise for your experience. We do advertise our bears as pre-order, Sweet Tooth was dispatched immediately when received. We are glad to hear you have received and love your bear :) Kind Regards, Collectables

Posted 3 days ago

“Very trustworthy company and bears are high quality and lovely, would recommend”

Helpful Report

Posted 6 days ago

Hi Amanda! Thank you so much for taking the time to leave us a lovely review, We are glad to hear you would recommend us! Kind Regards, Collectables

Posted 3 days ago

“Grabbed a great bargain with items purchased. Delivery fast and well packed”

Helpful Report

Posted 1 week ago

Hi Susan, Thank you for taking the time to leave us a 5 star review! We really appreciate your feedback on our products & services :) Kind Regards, Collectables

Posted 1 week ago

“Fabulous products, great price - highly recommend”

Helpful Report

Posted 2 weeks ago

Hi Jeannette, Thank you for taking the time to leave us a 5 star review! We really appreciate your feedback on our services :) Kind Regards, Collectables

Posted 1 week ago

“Excellent communication. First class service.”

Helpful Report

Posted 2 weeks ago

Hi Kathryn, Thank you for taking the time to leave us a 5 star review! We really appreciate your feedback on our services and are so glad you love your item :) Kind Regards, Collectables

Posted 1 week ago

“It's fabulous. I love washing with it”

Helpful Report

Posted 2 weeks ago

Hi Chris, Thank you for taking the time to leave us a 5 star review! We really appreciate your feedback on our product :) Kind Regards, Collectables

Posted 1 week ago

“I ordered a auntie wax melt holder I absolutely love the product such good quality. Quick and easy delivery Customer service is amazing aswell Thank you so much!!!!”

Helpful Report

Posted 3 weeks ago

Hi Amy, Thank you for taking the time to leave us a 5 star review! We really appreciate your feedback on our products and services :) Kind Regards, Collectables

Posted 1 week ago

“Bought the same one for Christmas really happy with it till it went pop a couple of days ago found the bulb 💡 had blowen, put new one in not working, checked bulb found to be working, plug is sealed unit unable to check fuse, ordered another the same working hope this one lasts a little bit longer?”

Helpful Report

Posted 3 weeks ago

Hi Anthony, Thank you so much for taking the time to leave us a review! We really appreciate your feedback and sincerely apologise for the inconvenience, if any problems occur with your product please don't hesitate to reach out to us at support@collectables.co.uk where a member of our team would be more than happy to assist you! Kind Regards, Collectables

Posted 1 week ago

“Ordering was easy no problems at all and delivered on time very pleased”

Helpful Report

Posted 1 month ago

Hello Christine Thank you for taking the time to leave us a 5 star review! We really appreciate your feedback our services, we hope you are enjoying your product! Kind Regards, Collectables

Posted 1 month ago

“Fast delivery and packaging in perfect condition and I would recommend purchasing from this store. I will definitely be purchasing again.”

Helpful Report

Posted 1 month ago

Hello Teresa! Thank you for taking the time to leave us a 5 star review! We really appreciate your feedback our services, we hope you are enjoying your product! Kind Regards, Collectables

Posted 1 month ago

“Love my product so much! Brilliant customer service and company, will order again 😊”

Helpful Report

Posted 1 month ago

Hello, Thank you for taking the time to leave us a 5 star review! We really appreciate your feedback on your product and our services! Kind Regards, Collectables

Posted 1 month ago

“Did not receive my order and kept being given different excuses Still waiting on a refund 😡”

Helpful Report

Posted 1 month ago

Hi Pamela, We really appreciate you sharing your feedback with us. Your satisfaction is of utmost importance to us, and we regret any inconvenience caused by the issues with our courier service. Please know that we've taken immediate action to address your missing parcel, and a full refund for your order has already been processed. As a small business your satisfaction is our number one priority, we sincerely apologise for the inconvenience and disappointment. Kind Regards, Collectables

Posted 1 month ago

Hi Pamela, We really appreciate you sharing your feedback with us. Your satisfaction is of utmost importance to us, and we regret any inconvenience caused by the issues with our courier service. Please know that we've taken immediate action to address your missing parcel, and a full refund for your order has already been processed. As a small business your satisfaction is our number one priority, we sincerely apologise for the inconvenience and disappointment. Kind Regards, Collectables

Posted 1 month ago

“The items are excellent quality, beautiful pieces, they are perfectly packaged and arrive on time. I love this company and the things they sell and now buy most of my presents from Collectables. Great company and thoroughly recommend them, I have bought loads of pieces from them now.”

Helpful Report

Posted 1 month ago

Hi Joanna! Thank you so much for taking the time to leave us a 5 star review :) We really appreciate your feedback on our products and services :) Kind Regards, Collectables

Posted 1 month ago

“GREAT SHOP, FANTASTIC RANGE OF PRODUCTS.”

Helpful Report

Posted 1 month ago

Hi Michelle! Thank you so much for taking the time to leave us a 5 star review! We really appreciate your feedback :) Kind Regards, Collectables

Posted 1 month ago

“Really recommend collectables such stunning items I’ve bought from there”

Helpful Report

Posted 1 month ago

Hi Deborah, Thank you so much for taking the time to leave us a 5 star review! We really appreciate your feedback and are so glad you love your product! Kind Regards, Collectables

Posted 1 month ago

“Prompt delivery and perfect bear!”

Helpful Report

Posted 1 month ago

Hi Jenny, Thank you so much for taking the time to leave us a 5 star review! We really appreciate your feedback and are so glad you love your product! Kind Regards, Collectables

Posted 1 month ago

“Simple and efficient ordering method.”

Helpful Report

Posted 2 months ago

Hello Rachael! Thank you for taking the time to leave us a 5 star review, we really appreciate it! Kind Regards, Collectables

Posted 2 months ago


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Collectables Reviews