CREATE PCs Reviews

Name: CREATE PCs
Rating: 4.98

5.0 Rating 122 Reviews

100 %

of reviewers recommend CREATE PCs

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5.0

Based on 122 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

03333444127

Email:

info@createpcs.co.uk

Location:

Kings Court Business Centre, London Road,
SG1 2NG

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CREATE PCs 5 star review on 27th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent build service and very polite and helpful support staff. Highly recommended”

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Posted 1 year ago

“There are a lot of competitors in the market for PC builders, but I am extremely happy I chose Create PCs — it was a seamless and easy process. I was looking for a fully customisable PC with the highest specifications, however I was nervous about getting it right. I opted for their bespoke service, filled out the information and was shortly (24 hours) contacted by Create PCs, specifically Shiv. Shiv worked closely with me to ensure that my vision and requirements were met. Shiv was friendly, patient and happy to help in whatever manner he could — this is true throughout the entirety of the process (from initial design ideas, to building, delivery, and aftercare where I needed assistance in the BIOS). Any requests I had through the process were always picked up quickly and reliably. Regarding the build quality itself, the system is beautifully constructed and an absolute pleasure to look at. After 2 weeks, I haven’t had any issues, but if I did encounter something, I know that Create PCs would be more than happy to help resolve any issues. Shiv would check in with live build updates and photos, asking me for my opinion on how the cable management was looking and if there was anything that should be adjusted. In terms of delivery, Shiv offered me the option to come to their warehouse to collect the system, but I opted for home delivery. First, they used DPD which is great because they are, in my experience, the most reliable courier. Second, the system is generously wrapped to avoid any damage in transit — there was no chance the system would be damaged. If you’re nervous about using Create PCs, just drop them an email and you will quickly learn they are there to help you — it feels personalised. They are a company that truly cares about customer service and satisfaction which, to me, was very important to feel safe spending thousands on a PC.”

CREATE PCs 5 star review on 14th July 2022

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Posted 1 year ago

“Really impressed with Create PCs - I called before ordering and had an engineer talk me through the validity of the configuration and offer a few suggestions. I was informed at each stage of the process via email. Would definitely order with them again”

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Posted 1 year ago

“Had no issues, they got in contact if there was ever a potential issue like power supply/case matching color, and even accounted for my notes I had put in to put cables aside for installing my own additional SSDs. The packaging used was extensive and more than sufficient. And to top it all off the device ran beautifully, no issues.”

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Posted 1 year ago

Hi Daniel, thank you for your review. We hope you will be happy with your purchase for years to come. We look forward to seeing you again.

Posted 1 year ago

“Service doesn't stop with delivery of the new PC. 3 months after delivery of my new PC I suffered a catastrophic drive failure that threatened most of my data. This was caused by corruption during an update. Create were able to salvage much of the data on my corrupted drive which enabled me to reconnect with most of my lost data on other drives; all at a very reasonable cost. Thank you The Create team.”

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Posted 2 years ago

Hi Andrew, thanks so much for leaving a further review for our after-service, we are glad we could help you out on this occasion and get your PC back to you in a working condition. Thanks again!

Posted 1 year ago

“We had a very good experience using Create, they provided excellent advice on the PC suitable for our office needs and with the requirement for two monitors. The PC they supplied was delivered very quickly and was plug and play already loaded with Windows and Office software. It has worked flawlessly since it arrived back in January”

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Posted 2 years ago

“Great communication from Shiv, got a brilliant PC specified exactly to my needs, and I would highly recommend.”

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Posted 2 years ago

“Built exactly the machine I wanted with the components I wanted and the result was the best custom build I've ever seen.”

CREATE PCs 5 star review on 15th April 2022

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Posted 2 years ago

“Went to them after seeking others to help me upgrade my old pc, talked me through the best options and it really needed and what it didn’t (which others didn’t do) made it very personalised with a friendly and helpful atmosphere, highly recommend their work 10/10”

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Posted 2 years ago

“tldr; Great experience highly recommended, solid PC build. High end spec within my budget, silent and cooler than my previous build. Longer version. I want to start with saying I am autistic, I mention this because I love routine and worry or have anxiety a lot if things are outside of that routine. Having a PC is important to me and my wellbeing, it connects me to the world and my support/friends. So you will understand when I say getting a new PC and everything going well is stressful for me. I began the hunt for a place to order from, mostly had the big names in mind as I probably wouldn't have any issues sending stuff back. But I came across Create and really liked how their site was laid out. It also had a section for any custom work, such as running cables for an SSD. I sent an email to test the water and I was called by Shiv. From this call Shiv listened to my budget, it was quite high saving over a year, to what I need out of a PC, in particular listened to me mention being autistic and needing absolute reliability, and that I would stress and email/call a bit. The entire time from start to shipping Shiv spent time talking to me about my options, calming my nerves, sending me pics via dropbox of the build and telling me how the process would go. This helped a lot to ease some worries. Shiv went away, with the basic specs I gave him, came back with a parts list beyond what I imagined, kept it reasonably around my budget and even twice upgraded my parts to new stock and higher end. Even got some stuff not listed on the site that was more towards what I wanted in my build, something I didn't expect. He gave me some ideas of what could be done for my P, far higher quality than I could have built myself. And I have always built my own to decent standard. Cables were managed perfectly, 10 fans and an LCD screen AIO, all synced to with the mobo and GPU. Extended sleeved cables making this look like some pro YouTuber build, cables run to the SSD mount so all I had to do was unpack, plug in, then hit power. The wait was a little longer as I ended up with an entirely bespoke system rather than off the shelf (10 fans for example) but all along the way Shiv was available when possible and sent update picstures. Day before shipping, Shiv called, went through the stress test pics such as temperatures etc, told me all the system tweaks such as fan curves and power modes and asked if there was any more he could get done, then ran me through how the system is packaged and best way to unpack it as it was the size of a crate ariving. Since it got here, I have had one minor software problem related more to the mobo brand than Create, Shiv helped Friday evening before leaving, but I got it fixed. Having had the system a few days its been great. I obviously can't comment right now on long term reliability. But part of why I went Create especially after talking to Shiv, was the support and longer warranty. So any problems I can get someone to help out. Shiv since also checked in on me, knowing I was quite anxious about change to be sure I was ok, and if he could do anything else. I was worried about going with a company I simply saw in a Facebook ad. Not a giant in the industry as you hear horror stories of smaller companies dragging their heels on warranties. But Create were open and ready to act on any issues from start to finish. At one point in an update I noticed an issue with RGB fans, I was partially right, but Shiv sent a detailed email telling me exactly how it would all be worked, while costing me less, but he was also willing to go the route I suggested, which was more work for them. So I can recommend CreatePCS. Give them a budget and some ideas and let them build you a machine, they actually care about you getting something solid and may even surpass what you expected. If you decide its not for you, you don't lose anything reaching out. I think I will be upgrading this machine with them down the road also, kinda miss chatting to my dude Shiv!”

CREATE PCs 5 star review on 29th March 2022

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Posted 2 years ago

“Just amazing service, was very skeptical at first as it was not a site I’d heard of but since buying from them would highly recommend them, more so then bigger companies. There customer service is amazing.”

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Posted 2 years ago

“Brilliant company! Very helpful and just made the whole experience of buying my first gaming pc very easy and kept me up to date throughout the whole thing! Couldn’t recommend enough.”

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Posted 2 years ago

“Great work, excellent customer service and delivery. Thank you”

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Posted 2 years ago

“I contacted create pcs as I was looking to upgrade my pc. I spoke to shiv who listed the different parts to upgrade. Once I chose my new components within a couple of days my pc was back with me and running like a dream. Create pcs are definitely the company to go with 10/10 will be returning in the future. Amazing customer service.”

CREATE PCs 5 star review on 15th January 2022

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Posted 2 years ago

“Ordered and collected within a week. Great service and a great system build.”

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Posted 2 years ago

“Working with these guys from start to finish has been an amazing experience. This is true customer service excellence. My PC was configured perfectly and I am very satisfied with the end result. Top-quality parts and workmanship even down to the packaging. I would highly recommend buying your first or next PC from CreatePC, price, service, quality and communication throughout the process exceeded all my expectations.”

CREATE PCs 5 star review on 2nd January 2022

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Posted 2 years ago

Hi Grant, thanks for your review. Your PC is spectacular and we are really pleased with how it came out and thrilled that you are happy with our service and the final product, having travelled the near 400mile journey to you :-) . Enjoy using the PC and have a great 2022

Posted 2 years ago

“Created me the best PC money can buy! 10/10”

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Posted 2 years ago

Thanks for your review. It was a pleasure helping you to achieve the absolute beast of a PC that we did for you. Take care and have a great 2022.

Posted 2 years ago

“Amazing service and super helpful Shiv is brilliant”

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Posted 2 years ago

Thanks for the review, Phillip. Have passed on your feedback to Shiv. Please enjoy using the PC and have a great 2022.

Posted 2 years ago

“Excellent workman ship to build the PC of my customisation. Daily tracking emails of my PC's status, full set of photos of the chosen components and the various steps of the build. Excellent tuning of the OS installation, and as for the packaging for shipment, well there was no way anything was going to get damaged by the delivery company with the way the Create PC's went out of the way to protect the machine... The icing on the cake was the free unexpected packet of sweets... made me smile. Keep up the good work...”

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Posted 2 years ago

“I had a very good experience, good communication and good help and advice Upgrades recommended to my gaming pc We’re perfect Will use again and recommend Jamie”

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Posted 2 years ago

CREATE PCs is rated 5.0 based on 122 reviews