“I ordered the 4th edition revised GURPS rule book on February 3rd. The publisher didn't release it till way late. I got mine August 25th. I called about my order almost every week. The staff was so nice and cool about it. I called a lot and talked to a lot of people. They were all super professional. I will do business with them as much as possible. Thanks nerds!”
“I have ordered a few things from Game Nerdz and their customer support has been astounding, and when they shipped my order the boxes were packed and protected so well I highly recommend them. They will continue to get my business.”
“I've generally enjoyed the Game Nerdz services.
MTG The Hobbit draft box came with a concern. A week before the material was shipped, I asked if the box would arrive by 15:00 9/5, due to WOTC distribution errors. I was told that it was unlikely and I would need to reschdeule my tournament. Then the box to shipped out 9/4. I would have appreciated to have been asked if I was wiling to pay for overnight shipping so I didn't have to reschedule.”
“I will definitely be coming here for my board game needs if I have time. Everything was shipped ASAP and packed perfect so nothing would be damaged on the route to my place. Price was awesome too!”
“Hi, I’m from Argentina. I bought a limited-edition product that isn't sold in Argentina, and there were no sellers offering shipping to my country, so I used an Argentine service that received the item in Miami and brought it to my home. Everything went perfectly, and the product arrived in pristine condition. I recommend Game Nerdz for the products you're looking to get.”
“I preordered 2 of the My Little Pony - Discord booster boxes. There was a delay in shipment due to Game Nerdz's supplier. Even though I had to wait several more weeks for the boxes, I appreciated the responsiveness with the Game Nerdz Customer Service team. They were quick to respond to all the emails I had sent to check in on status of the order.”
“Firstly, my preorder was filled and I received what was promised. HOWEVER, I received an email shortly before release day that the vendor had a production issue and my order would be late. There was no option given to cancel my order even though someone else oversold their product. I was able to get the same product elsewhere with no delays.
I have purchased from Game Nerdz on several
occasions and this is the 2nd time I have had an issue with no “fair” resolution. The last time
I was selling them some singles and they were delivered to another address and never found. $400 in cards down the drain. I have had many other orders with no issues to be fair. All this to say, I would appreciate some improvement in customer service although personally my 3 strikes and your out philosophy is almost up.”
“First time buyer, I was thrilled at the selection, and loved that I earned awards for the items I would purchase anyway! Already submitted my 2nd order, and assume there will be many more to follow. All items were packaged with care and came just as described.”
“Very good. I used the Notify me when stock is available. It worked perfectly. I ordered the game i was looking for. It shipped quickly and arrived in excellent condition.
I think this was the first order I place but no be my ;ast”
“Game Nerdz is my go-to online store. The ability to purchase sale items, often cheaper than other online sellers, and hold them until I have enough for free shipping is wonderful. All orders have been thoroughly packed in bubble wrap and there has never been an issue with damaged boxes.
Highly recommended for your game purchases.”
“My go-to online desitnation for all things tabletop. Competative prices, easy order management, and fast shipping. Their online support is quick to assist with any order changes and assist with any transactions. I've been a customer for over a year now and I've not had one negative experience in more purchases than I'm willing to admit :D”
