We sincerely apologize for any trouble with your order. It doesn't look like we've received any email communications or calls to report this issue, so we appreciate you bringing this to our attention. A member of our support team will be reaching out today to the email address associated with your account to help.
“Overall, my experience with the Game Nerdz store has been positive. There are a bunch of great deals, and being able to use the Customer Hold option is great for me since I like to receive my purchases all in one shipment.”
“Overall good experience. I would use more if shipping was free all the time or at least at lower price point than $75. That’s why I deducted one star.”
“Relatively decent pricing and great packaging. Package tracking is provided immediately. I ordered an etb and 2 booster boxes and will most likely buy more in the future.”
“When I called to check the status of my preorder, the person I spoke with was very courteous and friendly and quickly let me know what was going on. Once the product was in stock, it shipped very quickly. Thank you for your excellent customer service and a pleasant interaction!”