The Home Depot Reviews

1.6 Rating 182 Reviews
D
Happiness Grade
D

Refund - Average

50.00%
Industry Average
Worst customer service in warranty dept I ever had dont buy appliances or ride mowers mine broke 10 times while under warranty always took a month for pick up repair and return finally Home Depot said they’d give me a refund next day they said no they’d repair it instead DONT buy here!!!!!!
posted 3 weeks ago - Anonymous
We purchased carpet and installation from Home Depot many years ago had a terrible experience installers were rude we found out a few years later that they installed the carpet we ordered in the downstairs but the upstairs they installed a cheaper carpet that didn’t match the stairs. The stays comprised of small pieces of carpet patch together and the pattern didn’t match we had to replace the carpet and wanted to use our Home Depot credit card so we decided to give them another chance on the day of the installation no one showed up no one called us it took several days for anyone to get back to us when they did they said it was backordered. we were waiting to list our home and had to be delayed because of Home Depot then when we try to return our purchase of the carpet and installation we had to go to the store several times to get a refund we will never ever ever shop at Home Depot ever again
posted 6 months ago - Unhappy
Upon getting refund on my credit card for this one box, my order for replacement was cancelled.
posted 7 months ago - Anonymous
And I can’t get the measurements I paid for or the refund- so a total scam! Wasted 2 months of my life and took almost $200 bucks.
posted 1 year ago - Anonymous
They requested we take photos of the fridge, bill of sale and then scrub of the model number and cut the cord off before they could proceed with a replacement or a refund.
posted 1 year ago - Anonymous
Lady present at that start laughing after looking at me that I come for the refund for the flowers.
posted 1 year ago - Anonymous
Got my refund and will spend my money elsewhere.
posted 2 years ago - Marlena Miller
Went to Home Depot seeking a refund for installation - they said delivery included hook-up, so no refund.
posted 2 years ago - Garry
Refund, reorder.
posted 2 years ago - Anonymous