Login
Start Free Trial
Are you a business?
Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request
Lyca Mobile Reviews
1.4
Rating
930
Reviews
9
%
of reviewers recommend
Lyca Mobile
Company
Reviews
"Bought a roaming plan for Turkey, it didn't work there with no customer support. It tool them 2 days to reply to my emails and every time they asked for new information, thus taking 2 days everytime until I was back to Ireland where it works okay. I asked for a refund as the plan did not work, they told me, I used the plan while I was in ireland and thus they can not make a refund, and thus thereby proving there neglect towards their customers.\r\n\r\nAfter being fed up by their service, I decided to move to another provider only to know that they do not stop there auto renewal service easily. After I put up a request, they say they would take 24 hours to process it and do not do anything about it. After 24 hours, I forgot about it entirely thinking no company would reject such a request. Troubling experience with Lyca."
SL
"Bought a roaming plan for Turkey, it didn't work there with no customer support. It tool them 2 days to reply to my emails and every time they asked for new information, thus taking 2 days everytime until I was back to Ireland where it works okay. I asked for a refund as the plan did not work, they told me, I used the plan while I was in ireland and thus they can not make a refund, and thus thereby proving there neglect towards their customers.\r\n\r\nAfter being fed up by their service, I decided to move to another provider only to know that they do not stop there auto renewal service easily. After I put up a request, they say they would take 24 hours to process it and do not do anything about it. After 24 hours, I forgot about it entirely thinking no company would reject such a request. Troubling experience with Lyca."
SL
"Very bad, rude, mean people. Almost no customer service, intentionally block my number after I paid them, missed out all important things, redo it. I ve an audio about how this rep said why my number is blocked and hang up after I explained to her what I missed out, can not drive or call 911.\r\nI've not able to use it during the holidays for 2 months. Don't buy their cheap lure promotions if you are busy, they are not accountable, I've been out up with them for months , I could not attend remote hearing and emailed them in Vain."
Ann
"Stay away. They can not deliver the cards. They have inserted the wrong verification data, so after tracking my SIM card down, I couldn't even pick it up from the GLS courier, because the system wouldn't let them verify me. What a disaster this company is. And they to call they customer service, oh boy, worth to write a novel"
Janka
"Same issue as everyone else"
Angry Customer
"Lyca is a biggest scam in the UK. Their customer service is non-existent, prices are way to high & refund policy-Lyca doesn\u2019t believe in. \r\nI purchased Lyca Sim & 20GB data for \u00a311 & followed all the instructions.\u00a0\r\n\r\nOn the first day I made 4 local mobile calls & 3 text messages, the next day I was unable to make phone calls or send text messages. I was informed by the customer service, there is no credit left. In one day 20 GB data just vanished (no social media, no playing games or watching utubes). This proved to be the most expensive deal.\u00a0\r\n\r\nMade numerous calls & emails to voice my concerns over 10 days, resulting in inconsiderate responses each time. Lyca Mob Co is a big scam & day light robbery."
Anoop
"The worse customer service I ever come across...INDIA CALL CENTRE they can not deal with any issues!!!\r\nI paid for my bundle and they still taken money again for the same bundle when I asked for refund, they LIED they will refund. All what they done add another bundle gor same months which I don't need as my bundle is unlimited....\r\nCan't cancel my debit card on application this company is ROBBERS!!! YOU CAN NOT GET ANY REFUND FROM THEM THEY OVERCHARGE AND THEY DO NOT REFUND"
Rahela Suljic
32
Your browser does not support embedded videos.
Anonymous
Anonymous
//
01/01/2019
Filter:
Rated 5
None
5 Stars
4 Stars
3 Stars
2 Stars
1 Stars
Helpful
Chandemo
Unverified Reviewer
Show Details
“
Great customers service⭐ I cant believe that my network problem was solved right away 💫
”
Helpful
Report
Posted 3 years ago
Celine
Unverified Reviewer
Show Details
“
Im Celine. happy for customer service help.
”
Helpful
Report
Posted 3 years ago
Alberto
Unverified Reviewer
Show Details
“
Lyca has a great offers.affordable or call for less that made me happy
”
Helpful
Report
Posted 3 years ago
Anonymous
Unverified Reviewer
Show Details
“
i called bc of network issue and it was resolved instantly. great work from their customer service ⭐⭐⭐⭐⭐⭐
”
Helpful
Report
Posted 3 years ago
Chris L.
Unverified Reviewer
Show Details
“
Best customer service ever.
”
Helpful
Report
Posted 3 years ago
Ajith Kumar
Unverified Reviewer
Show Details
“
I called to have my number transferred and I received great help. I appreciate the fact that I was not put on hold and the customer care representatives were very friendly and helpful. Thank you for your great help Sasmitha... You were very kind.
”
Helpful
Report
Posted 3 years ago
Pat
Unverified Reviewer
Show Details
“
excellent network provider and good bundles. also they have a fast transaction
”
Helpful
Report
Posted 3 years ago
Sean
Unverified Reviewer
Show Details
“
Good customer service
”
Helpful
Report
Posted 3 years ago
Anonymous
Unverified Reviewer
Show Details
“
they made my number transfer quick and easy
”
Helpful
Report
Posted 3 years ago
Shizal Kumar
Unverified Reviewer
Show Details
“
Best network ever. No commitment and no pressure for people who are looking for a sim card that will not give them a headache in paying bills!
”
Helpful
Report
Posted 3 years ago
Sharon
Unverified Reviewer
Show Details
“
Happy with network service
”
Helpful
Report
Posted 3 years ago
Shivaji
Verified Reviewer
Show Details
“
Excellent network providers with good customer service!!!!
”
Helpful
Report
Posted 3 years ago
Rambo
Verified Reviewer
Show Details
“
Excellent Customer service, resolved my internet issue quickly.
”
Helpful
Report
Posted 3 years ago
MD Afzal
Unverified Reviewer
Show Details
“
Lycamobile is a very great network provider to call our loved ones across the Globe with cheaper rates.
”
Helpful
Report
Posted 3 years ago
Anonymous
Unverified Reviewer
Show Details
“
I am a nurse and it really helped me with their offered bundles which way more cheaper than the other providers. Goodjob lycamobile 👌
”
Helpful
Report
Posted 3 years ago
Anonymous
Verified Reviewer
Show Details
“
Great customer Service
”
Helpful
Report
Posted 3 years ago
Jane
Verified Reviewer
Show Details
“
Thank You Lycamobile Customer service for assisting me transfer my old number to the new simcard. Awesome Team-Jane
”
Helpful
Report
Posted 3 years ago
Sumi
Unverified Reviewer
Show Details
“
I just came from India and bought the Lyca mobile .really a good service and very good plans that helps me to call back home .
”
Helpful
Report
Posted 3 years ago
Anonymous
Unverified Reviewer
Show Details
“
By chating with customer service chated person with the couster is REA (ID: 38485). She did a very good job to answer my questins.
”
Helpful
Report
Posted 3 years ago
Anonymous
Unverified Reviewer
Show Details
“
So far no problems.Lets see if it lasts.
”
Helpful
Report
Posted 4 years ago
«
1
2
3
4
»
Lyca Mobile
is rated
1.4
based on
930
reviews
Our Company
Business Solutions
Impressum
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request
