“I scheduled a call with them as I work but they rang 3 hours before the time agreed since then I've been bombarded by calls off them at all times of the day uta quiet annoying
And if you do speak and tell them your busy there rude and abrupt”
“I put a quote in for a quote and couldn’t finish call because I didn’t have my bank card and I’ve received loads of calls off loads of different number I know no longer what to carry on thanks .”
“Since requesting more information about Polly, I've had 4 different mobile numbers call me. Every time I block them they call me from another mobile number. It can only be them as I've had my number for 7 years and they're the only company ive ever given my number to and the next day I'm hounded with calls.
No thanks!!”
“Just had a call at work, told the man i couldn't go through things at the moment as im at work in the office and his response was - well why did you answer the phone at all then ?
RUDE CUSTOMER SERVICE so i no longer require a quote from POLLY”
“Went through a 30 minute intrusive call to be denied the only thing mentioned was having a personality disorder, is this not discrimination? So I can’t provide my child with financial support on the future bc you think I’m going to top myself? Think they need to realised that having a mental illness doesn’t mean I’m going to unalive myself. Also found out the don’t actually provide insurance but they sell your info on to 3rd parties… so I’m pregnant with no life insurance in place and now will get bombarded with strange scam companies. Fantastic. Just what I needed”
“Presumed the quote would be given online to then be phoned 3 times within 2 hours of entering my details, attempted to pick up the 3rd call and was then hung up on, no voicemail left at any point. I have been asked to be taken off the call list so hopefully that should resolve my issue.”
“Filled in an online form for a quote. Since then, they have HOUNDED me with calls multiple times a day, every day. Never leave a voicemail, never email, just keep calling. Every time I block the number they keep calling from a new one! Never been so spammed with calls from a company and for that reason alone, I wouldn’t even consider taking out a policy with them.
Polly; You SERIOUSLY need to change your sales strategy. Truly appalling.”
“Saw an advert on ITV2 and thought I would give them a go for a quote.
PLEASE FOR YOUR SANITY LEAVE IT THERE!
I have since been contacted multiple times on multiple different number despite me telling them I am NOT INTERESTED.
It is no good blocking them as they just phone you off a different number.”
“Bombarded with calls from different numbers despite telling the person on the first call I would like to be called after I finished work. Emotionally manipulative text was sent after I had been asked to be removed from the call list. Talk about pressure! I am not sure that the sales tactics are going to get you the numbers you need. It is very clear the team here work on commission.”
“Received a phone call wasnt a convenient time to talk, continued on and refused to let me go. I explained I couldn’t talk and repeatedly got asked when they could call back I explained I would contact to talk at a more convenient time. The man sounded annoyed I didn’t want to speak and said goodbye and hung the phone up. Rude rude company”
“Filled in my details and oh boy I wish I never! Had 18 missed calls in a week! 18! I don’t answer to numbers i do not know so was waiting for a voicemail each time but one never followed. I finally picked up and it was polly. When I asked to be taken off the call list I was met with a rude man who frankly sounded annoyed that I no longer wanted a quote. When I mentioned I had been called that many times he replied with “yeh?” As if was normal. They should be reported. It’s harassment and the staff are rude.”
“I would give this company zero stars if I could. They’ve called me from multiple numbers, they refuse to let you go when you say it’s not a good time to talk, they then call you back from another number. And then repeat the whole thing each day. I’ve asked at least eight times for them to take me off their call list, yet they keep on calling. I might’ve considered insurance with them, but definitely not any more.”
“I’m the type of person that likes getting a quote online and then if I’m happy to do it all online which I thought this was as it says to go online for a quote. Little did I know that I would have 8 different phone numbers calling me. A lady called and asked if it was a good time to talk which it wasn’t as I was feeding my new born, she called again and asked if it was a good time and I said no my newborn is having an operation today. They still called that same day constantly. I have 8 different times calling me every day if it wasn’t for them petering me I would answer and get the insurance but this has put me of massively. I’ve had to block the numbers”
