RoundTrip Tyres Reviews

Name: RoundTrip Tyres
Address: Roundtrip Tyres Ltd, First Floor, 81-85 High Street,, Brentwood, Essex
Rating: 4.94

4.9 Rating 516 Reviews

100 %

of reviewers recommend RoundTrip Tyres

Company Reviews

Questions

Metrics

4.9

Based on 516 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

support@roundtriptyres.co.uk

Location:

Roundtrip Tyres Ltd, First Floor, 81-85 High Street,, Brentwood
Essex
CM14 4RR

Write Your review

Tell us how RoundTrip Tyres made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

RoundTrip Tyres 5 star review on 17th March 2022

Nikul Patel

RoundTrip Tyres 5 star review on 30th June 2021

Barry Fox

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As with many other reviews, it seems the common issue here is with delivery information (or rather lack of it), and delayed delivery. My order was to go to a garage where my car was being serviced and as the delivery of the tyres was delayed by two days more than expected hence I got my car back late as well. The customer care are quick to respond back to communication (normally within 24 hours), but not with the required information i.e. when will my tyres be delivered!!! Apart from this issue all else is great!!”

Helpful Report

Posted 5 years ago

“RoundTrip Tyres, supplied exactly what I wanted at a very competitive price. Good online response to queries prior to purchase led to ensuring the order was right. Good delivery time, despite using the awful DPD. I'd have given them 5 stars except they omitted to forward the tracking details which led to me missing the initial delivery. Would I use them again? Yeah, I think I would.”

Helpful Report

Posted 5 years ago

“fantastic tyres and great communication would of been 5 stars if delivered on time.”

Helpful Report

Posted 5 years ago

“Very good but one can not telephone them and delivery was a little confusing but they arrived in good time so all ok, would use them again”

Helpful Report

Posted 5 years ago

“Great price but be aware a lot of stock needs to come from Europe and is not necessarily in UK. Communication re delivery not perfect and they know some better tracking needs to be offered yet even so the 3 - 5 working days delivery stood the test.”

Helpful Report

Posted 5 years ago

“Good service, only the tracking was not working properly”

Helpful Report

Posted 5 years ago

“I was very concerned and anxious when buying tyres with RoundtripTyres to begin with. I looked online at the address for the head office and seen that multiple companies had been at the same address and have quickly come and gone. I also looked at RoundtripTyres account filings online which also didn’t look to reassuring. When I first purchased my tyres I made an error in the delivery address which I noticed straight away after placing the order, I sent RoundtripTyres a notification on the online emailing system they have and it took them over 24 hours to reply to my query.. I ordered 4 new tyres in total, all of the same kind and brand, the only difference being that the rears were of a larger size. When my tyres were delivered, only the front 2 were delivered at first, which was a little concerning. I emailed RoundtripTyres to say that only 2 had been delivered and that I have no notification from DPD the courier to say that any more tyres are in the pipeline for any future delivery RoundtripTyres assured me by email that they had been ordered and were due for delivery in the next couple of days, to which was my relief when infact they were delivered by DPD. As a first time buying experience from RoundtripTyres I was extremely worried about the legitimacy of the company, this was heightened by not being able to actually speak to someone but, some comforting factor to me was the many good reviews they have received on Trust-pilot. I am extremely happy with the tyres I ordered and the cost of the tyres that RoundtripTyres offered them for, which is a lot cheaper than anywhere else I could find them for online. As a whole, I am a happy customer and will be a returning customer in the future to RoundtripTyres.”

Helpful Report

Posted 6 years ago

RoundTrip Tyres is rated 4.9 based on 516 reviews