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Sanctuary Bathrooms Reviews

4.8 Rating 249 Reviews
A-
Happiness Grade
A-

Delivery - Fast

86.21%
Industry Average
We ordered two items from Sanctuary one of which turned out to be on a longer delivery from the manufacturer. Sanctuary quickly advised me of this and gave the option to cancel if we wanted. We have accepted the delay and they have delivered the available item. The customer services team have kept us well informed throughout.
posted 3 years ago - Nick
Ordering was easy and efficient. Hopefully dispatch and delivery will be too.
posted 3 years ago - Customer
We visited the showrooms in Leeds when we were installing two ensuites, a downstairs shower room and a family bathroom. All bathroom suites and accessories were good quality and a reasonable price. There's cheaper out there but the chrome can flake off the fittings in time. We had excellent guidance and a bathroom planning service when we were choosing. Our plumber had very good support from Sanctuary during the renovations. Three years later our 4 bathrooms and accessories look like new. No problems. After sales support is excellent too. This week I ordered accessories and a couple of taps for a neighbour. Easy to use their website. Prompt delivery
posted 3 years ago - ANGELA
Very fast delivery (even just before Christmas) and good quality product
posted 3 years ago - PaulaC
delivered quickly and on time in a one hour time slot. Kept up to date by email e.g. picked, despatched, delivery time
posted 3 years ago - Bill
I have just purchased a number of items for our new bathroom. The sales team were really helpful with advice and product compatibility. I received a telephone call to agree a delivery date and items were deliver on the date agreed. Absolutely first class, decent, helpful people; 100% for customer service.
posted 3 years ago - Stuart
I ordered my entire Burlington bathroom suite plus accessories from Bathroom Sanctuary, from ordering online to delivery and beyond, the service has been impeccable. Everything arrived swiftly, was delivered with care and the aftercare was fantastic, also they can’t be beaten on price! Highly recommend!
posted 3 years ago - Cassy
Excellent transaction and very speedy delivery. Would it hesitate using again!
posted 3 years ago - SATISFIED CUSTOMER
Very nice purchase, a vanity unit that I couldn’t find anywhere else apart from the main dealer for £200 more. Good delivery arrangement, arrived well packed & perfect condition. Have now ordered more items based on the pleasant service.
posted 3 years ago - Debsyj
Bought most of the items for my new bathroom from Sanctuary - excellent staff on the sales phones, and delivery was fast and accurate (bought a couple of things from another well-known vendor and when a delivery went missing I couldn't even get the other vendor on the phone).
posted 3 years ago - CHRIS