“Statii saved my working life! We were entering data into 4 different systems, using Statii means we only need to input the data once! The convenience of the papertrail element, to keeping a record on SFDC for times on the jobs is really useful towards helping us see where improvements need to be made within our business. The staff are very helpful when help is needed. Pete is my go to more recently these days, and he is very helpful and friendly.”
Thanks Andrea for taking the time to leave a review and we appreciate your kind words.....Pete has a huge amount of knowledge about the system now and theres very few issues he can't solve for clients there and then.
“Statii software has been a great addition to the business! it has simplified the manufacturing processes, but it has also given us greater insight into my operations, and the ability to set KPI's. The interface is user-friendly and accessible from the desktop and tablets have made it easy to track progress and collaborate with my team. In addition you have the ability to customise reports and receive notifications has made it seamless to manage our workflow and stay on top of deadlines. Overall, I highly recommend Statii software to any small or medium-sized business looking to optimize their processes and improve their bottom line.”
Thank you very much for taking the time out to leave us a review Melinda. It's great to hear that our product is having a positive impact in your business.
“We have been using Statii for sometime now and can honestly say it has been very good. The software has a short learning curve and works well for the products and services we provide. Being all cloud based means accessing it is easy from any device and from any location.
The support is excellent and have never once not had an answer to a call but more importantly all queries get answered in that same call. No, I will call you back.”
Thanks for the feedback Andrew, we strive for 5 star customer service. We know our clients sometimes have three days to get things produced and out the door, not three days to wait for a e-ticket response that doesn't even address the issue.
“We have been with Staitii now for quite a while, they are an excellent company, always very helpful, pleasant and deal with any queries in an efficient manner, highly recommended”
“This system is so easy to use. I love how it is bespoken to MY needs and that I don't have to run several different packages to get answers. Everything I need is just a click of a button away.
The support team at Statii are brilliant, dial the number and a real person speaks to you!!! no answer phone or options with this product.
Fantastic product would highly recommend to any business.”
Thanks for the positive feedback, our mission is to ensure our customer service matches our quality product. A lot of businesses today forget good old fashioned customer service.
“Statii is a user friendly system with easy assess to it's functions. The ability to upload and export into Excel is great when abtracting data.
Support team are very helpful and quick when dealing with queries regarding personal changes to suit the bussiness needs or positive development of the whole system.”
“Statii is user friendly and helped us with our materials and resource planning. Without it we would have struggled to achieve ISO9001. A friendly and helpful support team that are always willing to assist.”
“We have been running our manufacturing business on the basis of Statii for over four years now. Over time we have aligned our operations more and more with the Statii process, which says a lot about what a good process it is. The thing that really makes Statii great though, is the support we get when we phone in. It is so refreshing to get support from people who actually know their own product and aren't afraid of coming onto our PCs here to sort something out.”
Hi Simon, as you know your business works very differently to most of our clients but as you have proven over the years having a little foresight and open mindness has allowed it to be a valuble tool within your business. thanks for your continued business.
“Statii have proven themselves to be a friendly and customer focused company offering a well thought out MRP software. They offer a bespoke service enabling the customer to undertake some fine tuning to suit their requirements.
The whole service is easy and friendly.”
“I’ve had the pleasure of working with Statii recently, and I must say, their service is top-notch! From the moment I reached out with my query, their team displayed utmost professionalism and knowledge.
The support staff was not only prompt in their response but also incredibly patient in guiding me through the solution. Their expertise was evident as they efficiently resolved my issue.
Kudos to the entire team at Statii for their outstanding service. I highly recommend them to anyone seeking reliable, efficient, and friendly support for their software needs!”
It's a pleasure working with you and the team Dan. Great to see its settled in your business on the second attempt. It's really all around your attitude to making it work.
“Our transition over to Statii has been straightforward and painless. The schedule element has meant we have now total control over the work produced by our engineers so we can prioritise urgent orders and keep our customers happy.
Our contact for Statii has been there everytime we needed them to explain something and solve any issues.”
Thanks Matt, we understand the need for our clients to have instant answers to their queries so appreciate your comments on our telephone customer support.
“So far Statii has been fantastic.
Our company has been using spreadsheets for as long as they can remember, and with the business getting bigger and better, it was overwhelming to keep on top of multiple data streams.
Statii meant that all this information could be kept in one place and located easily, meaning less time wasted.
We are particularly impressed with the Shop Floor Data Capture, we have the possibility of having orders completed and invoiced a lot quicker than when we were using spreadsheets to capture data.”
Thanks for taking the time out to give feedback Tom, I personally read these and take on board our valued clients opinions. Really pleased to hear it's working well in your business.
We plan to offer the ability to show custom fields on the documents in the near future, if there are any you need us to look at in the meantime, give our team a call.
“Great company who are very knowledgeable of the software features and the industries it is used in. The team are super helpful and available to speak over the phone any time which is great in todays world.”
