“
I really wanted to love this and the concept is great but delivery is extremely slow (and you have to chase multiple times), lots of items are always out of stock, items come with things missing e.g. I ordered two jumpsuits and both were missing their belts.
I think it just needs a bit more work before I would order again.
”
posted 2 years ago
- Anonymous
“
Delivery takes a long time so you can't plan on what youre wearing to an event coming up u lessnits still weeks away.
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posted 2 years ago
- Charlotte
“
Cons - website UX is poor (it's buggy - filters often don't work etc), no transparency around renewal and shipment dates (on a few occasions I've not received my swap/shipment email and had to chase) and delivery times are inconsistent (it's taken 3 days - 2 weeks).
”
posted 2 years ago
- Jane
“
Clothes are in good worn condition. Size guides we're accurate. I had the royal mail option and from ordering to delivery took 9 days. It's been helpful for me as I've changed size & don't want to invest in a new wardrobe temporarily.
”
posted 2 years ago
- Anonymous
“
Great customer service, quick delivery. Cloths were good quality.
”
posted 2 years ago
- Holly
“
Brilliant service, quality clothes and love the ease of delivery and returns. Highly recommend!!
”
posted 2 years ago
- Amy
“
Love this concept. I enjoy getting different clothes every month and delivery and collection is almost seamless but less so because of postal strikes happening.
”
posted 2 years ago
- Anonymous
“
Delivery of order took 5 working days instead of 2-3 and one item that I ordered (a coat) was severely creased and smelt a little bit fusty with marks.
Other than that all other clothes that I ordered were lovely
”
posted 2 years ago
- Anonymous
“
Just received my first order. Delivery took about 5 days from ordering. Customer service has been great with prompt responses and any issues resolved quickly. The clothes I received are all lovely. One Whistles Jumper very short in arms and body so I’m wondering if it’s shrunk a bit. It’s lovely despite this. Other items are all fantastic, thank you! Great concept and choice of garments.
”
posted 2 years ago
- Anonymous
“
Mix up with delivery (not the fault of The Devout) however the customer services team were very helpful in sorting the issue out promptly.
”
posted 2 years ago
- Anonymous