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This is what happens if a customer does not collect the parcel on time so the courier automatically returns it but this was a different situation.
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posted 1 year ago
- Stefania
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The sizing is unreliable, which is not a good thing when support takes this long to get back to you about returns.
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posted 2 years ago
- Amelie
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Also, the returns process can be long and drawn-out - an item I returned took 2 months (UK based) to be processed even when I reached out to customer support.
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posted 2 years ago
- Anonymous
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I would love to be able to buy from here again, as the clothes are absolutely my style, but I would probably only do so if there was a sizing chart and/or exact measurements easily visible when purchasing, especially as you have to pay for returns.
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posted 3 years ago
- Amelie
“
Gorgeous clothes!! Brilliant customer service, returns and refunds also really easy.
Sadly not great value for money - I’ve found a lot of loose threads/things coming apart on multiple items, so not the best quality fabric/craftsmanship for the price.
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posted 3 years ago
- Anonymous