“The game bingo75 is terrible,I mean all you see is the same people winning,how is that fair,loads of players are saying the same thing,yet tombola just let it keep happening,a player won jp since then they are winning so many games,all I can get down to is 3tg,then someone wins,sort your game out tombola and make the game fair instead of having favourites”
Hi there. Thanks for taking the time to leave a review. I'm sorry to hear you are unhappy with tombola at the moment; your time on tombola should be fun and I'd like to help alleviate any concerns you may have.
Each game uses a Random Number Generator to produce the game result. The RNG is a completely random selection both with the allocation of tickets and the generation of the numbers called.
We understand it must be frustrating seeing familiar names winning and that this can seem unfair. tombola has tried to limit this perceived problem by publicising all of our winners of all games in history and the last 50 jackpot winners for each game on the winners page,
Some players do win more than once as a random selection is very different to an even share. An easy way to think of this is the action of flipping of a coin - you can get the same result multiple times - the previous result has no bearing on whether the next flip will be heads or tails. If we can help with anything else, please do get in touch. Take care, team tombola
Thanks for your review. I'm sorry to hear you're unhappy with us at the moment. As with all gambling no win is guaranteed, but we still want you to enjoy the games. If you would like to discuss your account at all, please contact Customer Service who are available 24/7 via email, live chat and freephone. Take care, team tombola
“I agree with all these reviews same people win all the time bonuses used to be good but since they have bought in so many jackpot games it's gone rubbish”
Thanks for your review. I'm sorry to hear you're unhappy with us at the moment. As with all gambling no win is guaranteed, but we still want you to enjoy the games. If you would like to discuss your account at all, please contact Customer Service who are available 24/7 via email, live chat and freephone. Take care, team tombola
“I think when you have been playing for a certain time tombola wants you gone,I last won on bingo lite and bingo 90 2023 and 2024.people winning more then one line and even after a break still no win.”
Hi there. Thanks for taking the time to leave a review. Sorry to hear you’re not enjoying our site at the moment. We do have some of the most competitive return to player rates in the industry but, as with all gambling, no win is guaranteed. Did you know you can see all your deposits, withdrawals and wins at: https://www.tombola.co.uk/my-account/transaction-history
If we can help with anything else, please do get in touch. Take care, team tombola
“I am just wondering why the same names keep winning everyday, I love my bingo but seeing the same names coming up 2 or 3 times daily does seem very strange, they are either very lucky, which I don't think is the case or something funny.”
Hi there. Thanks for taking the time to leave a review. Sorry to hear you’re not entirely happy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. Some players will win more than once as a random selection is very different to an even share. We would expect to see clusters where one player may win more than once and you can even check out past winners here: https://www.tombola.co.uk/online-bingo-winners If you would like to discuss this further feel free to contact Customer Service who are available 24/7 via email, live chat and freephone, we will be happy to help. Take care, team tombola
“Played on tombola for over 10 years and never had issues, it seemed a fair site. BUT for the last couple of years it has been terrible it’s an absolute JOKE. Do not waste your time or money. Same names win over again and pay out which are very VERY rare are very small. The same names win the big money over and over again. Avoid!”
Thanks for your review. I'm sorry to hear you're unhappy with us at the moment. As with all gambling no win is guaranteed, but we still want you to enjoy the games. If you would like to discuss your account at all, please contact Customer Service who are available 24/7 via email, live chat and freephone. Take care, team tombola
“I have previously made one comment about it being very favorised and again tonight I was proved right again I deposited £5 and I won no more than £2.75. I mean I'm not saying I want a big win but maybe just enough to make your £5 deposit last more than an hour. it's a complete waste of time I go on for some fun but get annoyed it doesn't last long. But then you see the same people chatting away to the hosts and within 5mins you see there name and they've won the Jackpots. Definitely favoritism”
Hi there. Thanks for taking the time to leave a review. Sorry to hear you are unhappy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. The results which the Random Number Generator we use produces cannot be pre-selected, manipulated or influenced, therefore the amount staked, whether a player withdraws or the length of time they have been a member has no influence whatsoever on your chances of winning. We would be happy to discuss this with you further. If you would like to contact Customer Service who are available 24/7 via email, live chat and freephone, we will be more than happy to help. Take care, team tombola
“Been playing this site for a while now and with the bingo I'm starting to notice the same people winning time and time again. Also if you win it seems to take ages to win again, normally after you spent your winnings and more, the chances of winning are very slim”
Hi there. Thanks for taking the time to leave a review. Sorry to hear you’re not entirely happy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. Some players will win more than once as a random selection is very different to an even share. We would expect to see clusters where one player may win more than once and you can even check out past winners here: https://www.tombola.co.uk/online-bingo-winners If you would like to discuss this further feel free to contact Customer Service who are available 24/7 via email, live chat and freephone, we will be happy to help. Take care, team tombola
Hi there. Thanks for taking the time to leave a review. Sorry to hear you’re not entirely happy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. Some players will win more than once as a random selection is very different to an even share. We would expect to see clusters where one player may win more than once and you can even check out past winners here: https://www.tombola.co.uk/online-bingo-winners If you would like to discuss this further feel free to contact Customer Service who are available 24/7 via email, live chat and freephone, we will be happy to help. Take care, team tombola
Thanks for your review. I'm sorry to hear you're unhappy with us at the moment. As with all gambling no win is guaranteed, but we still want you to enjoy the games. If you would like to discuss your account at all, please contact Customer Service who are available 24/7 via email, live chat and freephone. Take care, team tombola
Hi there. Thanks for taking the time to leave a review. Sorry to hear you’re not entirely happy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. Some players will win more than once as a random selection is very different to an even share. We would expect to see clusters where one player may win more than once and you can even check out past winners here: https://www.tombola.co.uk/online-bingo-winners If you would like to discuss this further feel free to contact Customer Service who are available 24/7 via email, live chat and freephone, we will be happy to help. Take care, team tombola
“I used to love this game had some good wins in the 3 years of playing but now it's changed since the middle of last year now I don't see a win I'm afraid I'm going to try another site but going to look at the reviews before I play any more bingo”
Thanks for your review. I'm sorry to hear you're unhappy with us at the moment. As with all gambling no win is guaranteed, but we still want you to enjoy the games. If you would like to discuss your account at all, please contact Customer Service who are available 24/7 via email, live chat and freephone. Take care, team tombola
“Spent a lot over the years and enjoy playing but I have now recently noticed the same names/people winning the big prizes and jackpots. The free deal or no deal game I end up with the same two boxes and it's never been higher than 50p. So does make me wonder if it's rigged so the money goes straight back to tombola account and not a real person.”
Hi there. Thanks for taking the time to leave a review. Sorry to hear you’re not entirely happy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. Some players will win more than once as a random selection is very different to an even share. We would expect to see clusters where one player may win more than once and you can even check out past winners here: https://www.tombola.co.uk/online-bingo-winners If you would like to discuss this further feel free to contact Customer Service who are available 24/7 via email, live chat and freephone, we will be happy to help. Take care, team tombola
Thanks for your review. I'm sorry to hear you're unhappy with us at the moment.
The amount you deposit & spend has no bearing on whether you win or not. An easy way to think of this is the action of flipping of a coin - you can get the same result multiple times - the previous result has no bearing on whether the next flip will be heads or tails. We would never encourage our players to spend more chasing a win. This kind of behaviour can lead to overspending which is not a good thing as we only want our players to spend what they can afford.
If you would like to discuss your account at all, please contact Customer Service who are available 24/7 via email, live chat and freephone. Take care, team tombola
“Tombola seems like there taking there customers to the cleaners house is defo ridged games with same names winning wining and you can see the patterns. I've seen same name win big prises 3 times. Fixed games house always wins”
Hi there. Thanks for taking the time to leave a review. Sorry to hear you’re not entirely happy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. Some players will win more than once as a random selection is very different to an even share. We would expect to see clusters where one player may win more than once and you can even check out past winners here: https://www.tombola.co.uk/online-bingo-winners If you would like to discuss this further feel free to contact Customer Service who are available 24/7 via email, live chat and freephone, we will be happy to help. Take care, team tombola
“Avoid like the plague worst site I have ever had the misfortune of attempting to use deposited everything on the site is terrible so withdrew my money now I’m under review. Scam site.”
Hi there. Thanks for taking the time to leave your thoughts. Player safety is very important to us, and it is possible that we may contact to check in and try and find out more about your activity. If an account is selected for review, the decision to close or place a restriction on the account would be following the findings and would never be done without a good reason. Our business depends on depositing players, so we would only stop a player from doing this if it was in their best interests. If you do want to discuss the matter further or would like us to review how our CS team have handled this, please contact our team and we can take a look for you. Take care, team tombola
Hi there. Thanks for taking the time to leave a review. Sorry to hear you’re not entirely happy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. Some players will win more than once as a random selection is very different to an even share. We would expect to see clusters where one player may win more than once and you can even check out past winners here: https://www.tombola.co.uk/online-bingo-winners If you would like to discuss this further feel free to contact Customer Service who are available 24/7 via email, live chat and freephone, we will be happy to help. Take care, team tombola
“Tombola has changed and is now a leach giving nothing in return. You're better off buying a Scratchcard. If you lose a pound you lose a pound. But to lose £10 everytime you play with £10 then it's a zero fun game. The same people win everytime which let's me see it as a fix. I only say this so people don't make the same mistake. They've already bought trustpilot so you can't complain on there. But people have the right to know. So they dont lose whatever money they have. Tried to screenshot the evidence but they won't let you take a screenshot”
Hi there. Thanks for taking the time to leave a review. Sorry to hear you are unhappy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. We would love to discuss this with you further. If you could please contact Customer Service who are available 24/7 via email, live chat and freephone, we will be happy to help you further. Take care, team tombola
Hi there. Thanks for taking the time to leave a review. Sorry to hear you are unhappy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. We would love to discuss this with you further. If you could please contact Customer Service who are available 24/7 via email, live chat and freephone, we will be happy to help you further. Take care, team tombola
“Tombola is a complete waste of money I have played 20 games of bingo 50 without winning a penny. All the wi nerd are not real people as I couldn't think up some of the names winners so it's off to Gala Bingo I go. Goodbye Tombola”
Hi there. Thanks for taking the time to leave a review. Sorry to hear you’re not entirely happy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. Some players will win more than once as a random selection is very different to an even share. We would expect to see clusters where one player may win more than once and you can even check out past winners here: https://www.tombola.co.uk/online-bingo-winners If you would like to discuss this further feel free to contact Customer Service who are available 24/7 via email, live chat and freephone, we will be happy to help. Take care, team tombola
