Thank you, Ionel, for your kind words. We’re glad the application was easy, fast, and professional. If you need anything else, we’re here to help.
Kind regards,
Team UK ETA
Obrigado pelo seu feedback, Cristina. Estamos felizes que tenha sido muito fácil. Se precisar de mais alguma coisa, estamos à disposição.
Com os melhores cumprimentos,
Team UK ETA
Thank you for your feedback, Alessandro. We're glad the procedure was quick and easy. If you need anything else, please let us know.
Kind regards,
Team UK ETA
“I had trouble uploading photos and inadvertently sent the application twice. Customer service was very helpful and immediatley refunded the cost of the second application. Thank you.”
Thank you for your feedback, Linda. We're glad our team could help and that the second application was refunded promptly. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your feedback, Nanette. We're glad to hear that lots of help was offered and that you're satisfied. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your feedback, Samuel. We're glad the process was fast and easy. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Grazie per il tuo feedback, Marco. Siamo lieti che l’esperienza sia stata veloce, chiara e concreta. Se hai bisogno di altro, siamo qui.
Cordiali saluti,
Team UK ETA
Thank you for your feedback, André. We’re glad the process was easy and that you found the service excellent. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your feedback, Sarah. We’re glad the service was excellent and that our replies helped when you were missing documents. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your feedback. We’re glad to hear that you received an immediate email and that our staff were extremely helpful. If you need anything else, please let us know.
Kind regards,
Team UK ETA
“It was quick, polite and to the point. Very nice experience all in all. Only little hitch was when I got the message my credit card was declined, yet later on emails said I was going to be billed around 130€ when the web page spoke only about 20€. The sum doesn't matter as such, but communication about that could have been more clear and I still don't know what happened with the credic card being declined.”
Thank you for your review, Hannu. We’re glad you found the process quick and polite. We apologize for the confusion around the card decline and the billing amount—will look into this and clarify what happened. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your review, Foteini. We’re glad to hear you felt urgency, commitment, credibility and excellent customer support. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your review, Frederik. We’re glad the UK ETA is short, precise, and easy to use—even for an old dude. If you need anything else, please let us know.
Kind regards,
Team UK ETA
“The ETA support particularly Andy Lockett was outstanding. Without his support the process would have not been successful. In praise of Andy, I must comment the problem is the Application System. The IT program is not user friendly. To repeat, the ETA support was entirely user friendly, Thank you, Andy”
Thank you for your review, Gavin. We're glad Andy Lockett provided outstanding support. We’ll take note of the feedback about the Application System to see how we can improve it. If you need anything else, please let us know.
Kind regards,
Team UK ETA
