Thank you for your feedback, André. We’re glad the process was easy and that you found the service excellent. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your feedback, Sarah. We’re glad the service was excellent and that our replies helped when you were missing documents. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your feedback, Dallas. We’re glad the service and help were really good, and we agree that the fee menu should be easier to see. We’ll look into making pricing more visible. If you have any other suggestions or questions, please let us know.
Kind regards,
Team UK ETA
Thank you for your feedback. We’re glad to hear that you received an immediate email and that our staff were extremely helpful. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your feedback, Linda. We appreciate you letting us know about the upfront pricing concern and will consider ways to make prices clearer to avoid sticker shock in the future.
Kind regards,
Team UK ETA
Thank you for your feedback. We're glad to hear that the final approval was received quickly and reassuringly. Please let us know if you have any questions or requests in the future.
Sincerely,
Team UK ETA
“It was quick, polite and to the point. Very nice experience all in all. Only little hitch was when I got the message my credit card was declined, yet later on emails said I was going to be billed around 130€ when the web page spoke only about 20€. The sum doesn't matter as such, but communication about that could have been more clear and I still don't know what happened with the credic card being declined.”
Thank you for your review, Hannu. We’re glad you found the process quick and polite. We apologize for the confusion around the card decline and the billing amount—will look into this and clarify what happened. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your review, Foteini. We’re glad to hear you felt urgency, commitment, credibility and excellent customer support. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your review, Frederik. We’re glad the UK ETA is short, precise, and easy to use—even for an old dude. If you need anything else, please let us know.
Kind regards,
Team UK ETA
“The ETA support particularly Andy Lockett was outstanding. Without his support the process would have not been successful. In praise of Andy, I must comment the problem is the Application System. The IT program is not user friendly. To repeat, the ETA support was entirely user friendly, Thank you, Andy”
Thank you for your review, Gavin. We're glad Andy Lockett provided outstanding support. We’ll take note of the feedback about the Application System to see how we can improve it. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your review, Nadia. We’re glad the UK ETA was very fast and effective. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your review, Rise. We're glad the process was very fast and easy. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your review, Linda. We appreciate your patience and will strive to improve response times. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your review, Francesco. We're glad the process was quick and easy. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your review, Ovidiu. We're glad the process was easy and intuitive. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your review, Elisa. We're glad the service was fast and precise. If you need anything else, please let us know.
Kind regards,
Team UK ETA
Thank you for your review, Haruki. We’re glad the interface was simple and that getting an ETA was easy. If you need anything else, please let us know.
Kind regards,
Team UK ETA
