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Dencowear Ltd Reviews

4.0 Rating 478 Reviews
C-
Happiness Grade
C-

Refund - Average

58.33%
Industry Average
Very bad experience, do no order from them, I had ordered twice, both times they sent faulty items, with markings on and when I asked for refund they said it is me the one who marked the uniforms, clearly sending items that were tried before, from other customers. Be aware! I do not recommend buying them from !
posted 2 years ago - Gabriela
I have returned the items almost two weeks ago and I’m still waiting for my refund
posted 2 years ago - Beverley Crosby
First order came fast, returned due to beint too small. Refund came fast no issues but second order for correct size still hasn't arrived two weeks later
posted 2 years ago - Anonymous
I contacted Dencowear by phone regarding what the identical colour of scrub trousers I needed to h match my tunic as the ones I purchased even though it stated the same colour as my tunics the colour did not match so I had to return ( not sure I’ve had a refund as of yet ) They said they ring be back to confirm but it’s been a week a no phone call .. Not great customer service ..
posted 2 years ago - Fareeda Townend
I have not received my refund despite returning the product early last week. Please can someone contact me to resolve this issue. Thank you.
posted 2 years ago - Helen Cooper
I never received my order having been sent an email 2 weeks ago stating that it had been shipped. I contacted the company who said it had been delivered however it has NOT been delivered to my home. I have requested a full refund but have heard nothing since. I also find it very strange that any correspondence I have comes from various email addresses. I am still awaiting a response!
posted 2 years ago - Anonymous
Not true to size, though f ordering order 2 sizes bigger. Slow to respond for an exchange, 3 weeks later not received an exchange or a refund.
posted 2 years ago - Angela Stubbs
I returned them and received my refund.
posted 3 years ago - Anonymous
Paid for next day delivery and been told it will he delivered in 2 days. Would like a refund on my next day delivery. Wouldn't have ordered if I need this need for work tomorrow. Not came yet.
posted 4 years ago - Mrs Catherine McLaughlin
Absolutely disappointing company. Work for the NHS and ordered some scrubs...took forever to come and couldn't wait for them so ordered elsewhere. I returned them got tracking number and they received back but no refund issued. Awful service - contacted PayPal to intervene! Don't recommend this company at all!
posted 4 years ago - Ann Robinson