West Yorkshire Cameras Reviews

Name: West Yorkshire Cameras
Address: 20 The Grand Arcade, Leeds, Leeds
Rating: 4.95

5.0 Rating 459 Reviews

99 %

of reviewers recommend West Yorkshire Cameras

5.0

Based on 459 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01132460868

Email:

sales@wycameras.com

Location:

20 The Grand Arcade,
Leeds
Leeds
LS10 1PU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, friendly staff. Item well packaged, and as described. I would shop again with confidence.”

Helpful Report

Posted 1 year ago

“Certainly not the my first purchase - I have a tea caddy of Yorkshire Tea bags - and not my last with WYC, which is current my joint go-to photographic shop. The latest purchase was classed as 'ugly' but I think was (given its age) a good contender for 'average'. This is typical of WYC; in my experience their descriptions err on the pessimistic side which means that there's often a welcome surprise in addition to the tea bag, personalised card. Buying from them is like being invited to a party where you are made to feel welcome by people that take photography seriously but not themselves (just look around the website!) However, one thing that I seem to be at odds with in regards to others that has left reviews is customer communications. My experience is that many of my email queries and telephone calls have gone unanswered. On one of the few occasions I managed to get through by 'phone I received inaccurate info. This was later resolved with an email later and all ended well. But the next order (the subject of this review) was ordered on 10 April and I specifically asked for a delivery between 17 and 19 April. It was despatched to arrive on the 16 when no one was available to receive it. Luckily I managed to reschedule this delivery with the courier, but it was an unnecessary concern when you are hundreds of miles from home. In the great scheme of things unanswered emails and phone calls and a case of inaccurate info and a wrong delivery date are not major things - no one died. Front of house selling and advising customers face-to-face is what WYC do and they do it very well. But as anyone in marketing will tell you it's the little things that make the difference and back of house is important in growing and keeping customers as well.”

Helpful Report

Posted 1 year ago

“The first lens, the barrel one, is a pure jewell! ButI was disapointed by the second one. Because this lens wich was rated Exc+ [for the 4x5 Eastman projector anastigmat] was full of fungus on the rear element (as the photo may prove it). Off course nowhere on the description it was mentionned....”

Helpful Report

Posted 1 year ago

“Buy all my medium format kit from here. Great service, good quality equipment. Would recommend them to everyone.”

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Posted 1 year ago

“Excellent 'Bricks & mortar' independent camera store! Bought off of these guys on several occasions and always been delighted with their service, description of the items, speedy dispatch, superb packaging with a 'nice touch' of including a few Yorshire tea bags! ... very thoughtful and appreciated. 5* all round service.”

Helpful Report

Posted 1 year ago

“Straightforward transaction, quick delivery. Item in good condition, as advertised”

Helpful Report

Posted 1 year ago

“1st Class experience from the team at WYC. Excellent Canon items at good prices. Email answered queries within hours on a busy Saturday. Superbly packaged with a personal touch. Hope to visit in person soon.”

Helpful Report

Posted 1 year ago

“I was looking for a hard to find item, a Tamron AD2 mount for Nikon Ai. After much searching West Yorkshire Cameras had two in stock. Placed my order on the Friday and received it by the Tuesday. Allowing for the weekend and the Easter break, I thought that was an amazing service. I will definitely be using them again.”

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Posted 1 year ago

“I love west yorkshire cameras, quick shipping, great prices and amazing service!! Can’t ask for much more than that. ❤️”

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Posted 1 year ago

“The ,l"unbranded" 4x5 film holders are an absolute bargain. I bought four of the exc 4x5. I got 4 fidelity elite holders, have tested all of them, and they are all in great working order. I will be looking to WYC to further enable by burgeoning 4x5 problem.”

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Posted 1 year ago

“Och aye, nae bad for a bunch of southerners. Lot's of love from the actual North. Xx”

Helpful Report

Posted 1 year ago

“Customer service an exc+! Sorted out my faulty camera with no hassle. Honest with their product condition descriptions, can't ask for more than that.”

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Posted 1 year ago

“This is a great company to sell your Camera too. They offered me an excellent price for my Canon AE1 Program that was just sitting at home unused for many years, when it was worth a lot of money. They even arrange with DPD to pick it up from your house free of charge, saving you postage costs. They keep in touch with you all through the process, advising that it has been received. Then, when they accepted my camera after testing and agreeing on the price, they then emailed me saying the money should now be in my bank account, which it was. This is just the best customer service you could ever wish for. This is an easy five star company.”

Helpful Report

Posted 1 year ago

“I bought a flash from WY Cameras. I really liked the considerate touches-including batteries with the flash and the greetings card and Yorkshire teabag. Quirky and memorable, love it!”

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Posted 1 year ago

“An excellent company to deal with, the process was effortless with a fair price and great communication.”

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Posted 1 year ago

“Purchased a 1952 Ensign Ful-Vue camera (in red...). Arrived on-time, well packed, and exactly as described. Not my first purchase from here, and won't be my last.”

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Posted 1 year ago

“When my husband died they were really helpful in assessing and buying cameras and a scanner plus a movimax 8 .especially as I’m not photographic knowledgeable.. I can recommend them Lesley”

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Posted 1 year ago

“I have ordered a lot of kit from WYC over the last couple of years and as always the kit was better than described and despatched really promptly. Great bunch to deal with and would recommend without reservation. Reet gud :)”

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Posted 1 year ago

“what i expected”

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Posted 1 year ago

“Order arrived in good time and the ever changing stock of the store keeps me checking regularly - would reccomend!”

Helpful Report

Posted 1 year ago

West Yorkshire Cameras is rated 5.0 based on 459 reviews